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http://bugs.kde.org/show_bug.cgi?id=65019         
michael.reiher gmx de changed:

           What    |Removed                     |Added
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                 CC|                            |michael.reiher gmx de



------- Additional Comments From michael.reiher gmx de  2006-05-22 23:59 -------
I was just about to file a wishlist entry, for flashing the tray icon on any 
message, even when there is already an open chat window. Well, then I found 
this lengthy discussion and found that it's already possible. So I turn this 
into a usability report. 

IMHO the wording of the options is a bit unfortunatly choosen. Without reading 
this discussion I would _never_ have gotten the clue that they might have 
something to do with my problem (and thus I simply ignored them up to that 
point). In fact even then it took me some time and reading the associated 
"what's this" help texts a few times before I understood what they mean. They 
kind of confuse more than they help. They talk about a strange concept of 
message queues, incoming messages, new messages, unread messages, queued 
messages... As a user who is not deeply involved with kopete, this just gives 
me a big "Huh?! What??" ;)
 
It seems to me that the options are actually not about message queues, at least 
from the users POV. I mean who cares about a message queue? Shouldn't they 
always be queued anyway? I mean who wants to loose messages? 

So let's look at the options. Option "Use message queue": Actually the mouse 
over help and "what's this" help say different things. So what's actually the 
point of this option? Is it to _not_ immediately open a message window on 
incoming messages? Then it should be named like that, e.g. "Automatically open 
chat window on first message". Or is it about flashing tray icons and bubbles? 
But they are configured on the "Events" page already. Even more awkward is the 
2nd otpion "Queue unread messages". The user has to understand the concept of 
the message queue first. And then why queue at all? I mean they end up in the 
open message window anyway? So the whole point of this option seems to be: 
Flash tray icon on _any_ message i.e. also when there is an open chat window. 
Then it should be named like that. And probably moved to the Events page.

Now that I basically got what I wanted: I would like to disable the bubble for 
subsequent messages i.e. when the chat window is already open. It's nice and 
helpful for the first message, as you instantly know who wants something from 
you, and whether you want to answer immediately or later. But it's pretty 
intrusive further on, like those passive popups. So IMHO it should default to 
that: Flashed tray icon and bubble on first message, flashed tray icon only on 
subsequent messages (i.e. when chat window open)
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