On Wed, May 11, 2005 at 07:35:06AM -0700, Todd Walton wrote: > On 5/9/05, Stewart Stremler <[EMAIL PROTECTED]> wrote: > > begin quoting Robert Donovan as of Mon, May 09, 2005 at 12:09:55AM -0700: > > > Not to mention engaging in predatory pricing by giving the source code > > > away for free only to charge their customers later for support. ;-) > > > > If you give away the program, you should give away the support. > > Support wants to be free. > > -todd >
At the risk of jumping into something that I've been ignoring (in the interests of time), both yours and Stewart's statements above strike me as silly. Support is expensive. If a company doesn't organize to do it, it has to be done by disorganized volunteers (like us), with attendant risks that most IT managers find unacceptable. Even companies that sell licenses see support as a profit center. But maybe I'm missing irony again. -- Lan Barnes [EMAIL PROTECTED] Linux Guy, SCM Specialist 858-354-0616 -- [email protected] http://www.kernel-panic.org/cgi-bin/mailman/listinfo/kplug-list
