On Fri, May 09, 2008 at 07:52:34PM -0700, Michael J McCafferty wrote:

What is everyone's favorite helpdesk/ticketing software ?

"We" just switched to ExtraView from a home-rolled system.  I haven't used
it, yet, so I can't really comment on it.

<http://www.extraview.com/>

They allow free use for up to five users, so it wouldn't be too hard to
play with it.

They claim to provide all of the pieces one would need, including ticketing
systems, helpdesk, issue tracking, and apparently food safety.

David


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