In a message dated 3/10/04 5:52:37 AM Mountain Standard Time,
n5...@hiwaay.net writes:
<< I called and they immediately mailed me the correct washers, and didn't
even ask for the wrong washers back. I've never had to talk to the president
of
Wicks Aircraft, and you shouldn't have to place all your orders through
AS&S's president either... >>
I had a similar problem with AS&S a couple of years
ago in waiting for some landing gear cable that they
"had". It was ordered about 10 days before I needed it
to make a fly-in. The order didn't come because of a
quantity problem the computer showed. Mr. Irwin took
care of the problem but I missed my fly-in. He didn't
charge me for the cable but I missed the fly-in. Had I
ordered from Wicks, I would have made the fly-in. I
ordered some spruce from AS&S for my -2S firewall
and was told it would be 6 or 7 weeks to get it. I called
Wicks and had it 5 days later. I've never had any
problems with Wicks and use them almost exclusively.
Jim Hayward
Rapid City, SD
