I have to add my own comments on Aircraft Spruce. I have had minimal problems with them over a eleven year period, all but two happened shortly after they bought Alexander's Aircraft in Atlanta and turned it into A/C Spruce East.
In one order of wood, they transposed a 3 and a 4 and sent me 4 pieces of spruce that were 3 feet long, instead of 3 that were 4 feet long. They made good on the mistake and I got to keep what I did not order. I ordered bendable capacitance level probes and they sent me non-bendable. The return/exchange process was painless and no cost to me. I ordered the wrong exhaust gas probes (my fault) and again, the exchange process was painless. The majority of the problems that had during the 6 months to one year period after they opened the east coast office. That was a frustrating time, because I had been dealing with Alexander's and they were perfect. The transition was rocky but they made good on all of the orders and eventually gave me a one-time discount as a way to say that they were sorry about the mess. I have been pleased with the service that I have received from Aircraft Spruce. I have no hesitation in buying more material from them. Don Reid - donreid "at" erols.com Bumpass, Va Visit my web sites at: AeroFoil, a 2-D Airfoil Design And Analysis Computer Program: http://www.eaa231.org/AeroFoil/index.htm KR2XL construction: http://users.erols.com/donreid/kr_page.htm Aviation Surplus: http://users.erols.com/donreid/Airparts.htm EAA Chapter 231: http://eaa231.org Ultralights: http://usua250.org VA EAA State Fly-in: http://vaeaa.org
