Hello Netter's.

We are providing plans for the KR series of aircraft, however, orders can
still be placed from Jeanette as well.  You will notice on our website our
plans prices are slightly higher than what Rand Robinson sells them for.
The reason for this is that we have to pay full retail for them.  Basically
we just redistribute the plans and make them more readily available.  The
additional cost to purchase through us just offsets the extra handling and
credit card fees we have to pay to provide this convenience to builders. We
essentially do not make anything on them other than the immediate service we
provide.  We typically keep sets of plans in stock so there is minimal time
lapse between receiving an order and shipping.  

For all parts orders one can order, receive a confirmation, and track your
order through our website.  You don't have to wonder where it is or what is
going on.  If you do have any questions you can call us and 90% of the time
someone will answer your call. Another benefit of buying through us is you
can pay with your credit card or check.  Whichever you prefer.  There is an
option upon check out where you can choose to pick up your order, or pay by
check but it gets the order I the system so we know it is coming.  Most of
the time there will not be any lag between order and shipping.  We have 2
orders that are still pending.  One is because our mold was damaged and is
not quite repaired yet, the other should be filled before Christmas. 

Once Eric and I returned from the Gathering he was deployed for awhile to
support an operation with the Navy.  I have had to move hangars twice while
he was gone as we seem to keep running out of room which was not fun.  On
the trip back from Dan Diehl's I aggravated an injury on my knee that was
left over from the Marine Corps and pretty well finished it off at
Copperstate Fly-In in Arizona in October.  I have been moving slower than I
had hoped in getting things accomplished due to the limited movement and
pain.  I will be having knee surgery on the 29th of this month and am hoping
to have a relatively short recovery time.  Eric is back from deployment and
being reassigned to a stateside unit so we should be able to get things
moving along a little more smoothly.

I would hate to see anyone give up on their project due to feeling like they
have no support.  Any questions concerning the KR can be directed to us and
we are happy to help the best we can.  From here on out we are the
Authorized Factory Support for the KR series of aircraft and are supplying
all parts and accessories.  Although the website still does not reflect
everything we have, we are adding product as we can.  If something you need
is not listed send us an email and we can probably get it for you if we
don't already have it.  Another avenue for support is the KRnet.  This is by
far one of the best tools we have for building the KR.  The resources here
are very extensive.  With the websites from Mark Jones and Dan Heath, we
have a lot of good stuff.   Nothing compares to the information and real
world data that Mark Langford has on his website.  It is very safe to say
that if it were not for Mark and his love of tinkering and documentation the
KR would have most likely dies out a very long time ago for the reasons
mention in the past few postings.  We hope to also have a some of the
information listed in specific categories on our forum for landing gear,
wings, etc for the products we provide for easy access for those who do not
know about the KR net or some of these other great sites.  One of our next
things to do is to have our own builders website showing the progress on our
factory demonstrator and what we have been doing.  People have been asking
us how things are going so I this would be a good way let everyone know.  

Lastly, I have received several e-mails about the electric speed brake, flap
actuator.  It can be purchased in 4" or 6" travel. We provide the panel
indicator light and panel switch or, if you are going to operate it from the
stick we have the relay and wiring diagram as well.  The actuator is rated
at 110lbs dynamic and 500lbs static.  I have used it on the LongEZ without
any problems and there are several other flying.  I have not heard of any
failures.

Thanks for your patience as we grow.  If anyone has any questions, please
contact me off list.  If related to business stuff please use
[email protected].

Sincerely,

Steve Glover
Production Manager
www.nvaero.com

-----Original Message-----

.... i just gave up on them all together and i am selling
my KR2 because they have no support.
good luck Ron Garrison


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