On Jun 2, 2003, "Bob" <[EMAIL PROTECTED]> wrote: > "Easy way"??? I'm sure the unit can, but usually any config stuff is > password-protected. I'm confident the client (and myself) do not know > the password. Calling the credit card company will probably result in > a fee for "custom programming".
and on Jun 2, 2003, "Jim" <[EMAIL PROTECTED]> wrote: > I have never had any problem setting up a POS terminal.....the supplier > of the terminal either configures it (at no charge) or talks me through the > setup. We used to configure them for "A" lead control in the old days, > now "dial 9" is used all the time. You might be pleasantly suprised if > you try calling the POS terminal supplier, don't just assume they will > be unwilling to help. Hey, if their machine can't dial out, the bank > doesn't make any money......... Jim is absolutely correct. It's very easy to reprogram most credit card terminals, and your client is actually already paying for technical support from their merchant service provider (typically part of an annual "membership" fee and/or part of a monthly "statement" fee). They'll have a toll free number to call for tech support (along with a client or merchant number). Typically, they would only need to charge a programming fee if they must hand-off the configuration of the terminal to a separate department to handle a complete reconfiguration of the terminal. As for the dial-out number, dial-9 settings, etc, those stored in fields that are very easy to change on virtually every terminal, so it would require such a billable reprogramming charge. -Ian _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
