Howdy all. This is my first post to this list. Please let me know if I break any protocol rules...
Background: I am the only one who tries to maintain the phone system here at work. We have a KX-TD1232 digital system with the TVS200 voice mail system integrated. I do have all the manuals for the voice mail side, and have set up a terminal to actually communicate with the TVS200 part of the system. But the only way I have to access the main system programming is through the phone on extension 101. I have no installation manual for the main system. We used to have 8 incoming (CO) lines. At one point, we pulled one out of the hunt group to use as a fax machine. An outside telephone installation company came in to do that for us at the time. I'm pretty sure they had a special program that would talk to the main 1232 box, which I do not have. They set up the system to only use the first 7 CO lines at that time. Problem: Now, we want to add that line back into the CO hunt group. (And I do not want to call the telephone installers to come in just to do this one thing.) I know that I need to get the telephone company to set the hunt group up on their end as well... I was able to wire line 8 back into the system. If I call that number from an outside line, the CO8 light illuminates red, and the voice mail automated attendant picks up the call just like it should. I can then dial in any extension or automated attendant choice and the call is handled correctly. But once I hang up, and the CO8 line light turns off, I still can not pick up CO8 from an inside extension to make a new call. The message says "CO Not Assigned" and I get a fast busy signal. Is there a way I can tell the system to turn CO8 back on so that I can pick up CO8 from an inside extension? (And also have it get picked if someone dials 9 from inside, and the first 7 are busy?) Thanks! Jason Zimberoff Prime Systems, Inc. (630) 681-2100 x 141 [EMAIL PROTECTED] _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
