Subject: Calls dropping on T1
I have a customer with a T1 connected to a TDA100. He started experiencing dropped calls and if he picks up a line he hears dial tone for about 5 seconds and then loses it. He had the same problem about 3 weeks ago and the provider said it was the equipment but they ran a bunch of test and they all came back ok. Once they were done they put the T1 back online and everything worked fine until this morning. I got on the line with the provider and they claim its the equipment again. Is there any way I can check to make sure it is not my equipment? Is there a way to prove to my customer that it is the providers problem and not an equipment problem? The provider said they were connected to NIU while this was happening and were not showing any failures. Does this mean that they are connected to the NIU but they could still have a different problem than losing connectivity? I appreciate all the support you can give.? Sent from my Verizon Wireless BlackBerry _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
