#6 *nnn ? -larry/dallas
Bill Walters wrote: > I have a TVS100 that was working well while connected via APITS to a > KX-T123211D. Swapped the switch to a KX-TD1232-4, using TVS switch > position 2 to cause the TVS to re-integrate via DPITS (and not lose the > existing mailboxes, etc.). > > Calls to extensions transfer fine to the TVS on IRNA. Internal users can > get to their own mailboxes OK. However, after accessing the TVS and using > the #6 escape sequence to access another mailbox, the sequence doesn't > work. The entry of #6 will initiate the "Please enter your party's > mailbox number" prompt, but no other digits (either *nnn or just nnn) do > anything. After entering an extension number, there's a pause and the > above prompt repeats. This occurs whether calling from an internal > extension or calling in via a CO (after the call transfers to the TVS). > > - The numbering plan settings are correct, so it knows how many digits > extensions are. > - Entering ** will cause it to hang up. > - Navigation through custom menus works OK, including transfer to an > extension number. > > Any ideas on what else to check? > > Bill Walters > San Jose, CA > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
