Jody - In the Programming Manual, section 2.4.1
Programming Manual References 2.4.1 Caller ID/DID/PIN Call Routing (DPT Integration Only) Allows the System Administrator to store a maximum of 200 DID numbers and assign a specific destination (extension, mailbox, Mailbox Group, or Custom Service) to each telephone number for each time mode (day, night, lunch, and break). When a DID number is received that matches one of the stored telephone numbers, the call is automatically directed to its destination. My instructions: 1. Enable Caller ID / DID / Call routing in the Port / Trunk Service menu for your service group. 2. Under Service Settings - Add routing under DID mode and direct it to the correct Custom Service Menu for each DID. Easy enough? - Mark Jody C wrote: > Hi > > I have a KXTDA 200 with a 2 port VM 50 (both UK spec) attached and need to > know if the following is possible > > The business has two divisions and wants the incoming DDI (dialled by the > caller) to determine which custom greeting clicks in when the call is > answered by the VM 50. > > I know you can split the calls to each port and assign a specific custom > greeting that way but that limits the number of ports on each division of > the business to one port each. > > This customer wants calls from either division of the business to come in on > both ports of the voice mail and the called ID to send it through to the > appropriate custom greeting therefore giving both divisions the same two > ports. > > The obvious answer is that they just buy another two ports but they don't > really want to go down that road if possible > > Any help would be appreciated > > Jody > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
