Ross, There are multiple ways to attack this problem. Which options are available will depend on the capabilities of the firewall/router that faces their Internet access.
DHCP addresses tend to sticky so once you know the IP address for the TVA50, the address will probably not change unless the router/firewall is swapped out. Some people create a mapping between ports on the external IP address and the internal IP address and the ports used by the maintenance program. I do not use this approach as it leaves the internal device vulnerable to an external attack. A tunnel can be created between your firewall/router on your network and the firewall/router on their network. Their internal addresses then appear to be part of your internal network. The address range must be different between the two internal networks. So one could be 192.168.1.0 and other 192.168.2.0 with a 255.255.255.0 subnet mask in each case, for example. I find maintaining the tunnel to be a bit of a pain. If something goes wrong a trip might be necessary just to fix it. Their firewall/router may support a VPN capability. Then when you want to access their network, you log into their VPN service. Your computer then has a route to their internal network. The address range must be different between their internal network and your local network. You need to know the external IP address of their network - either a static IP address or though a service like DynDNS. Since the VPN service is visible from the Internet, security is a concern. Good user ID's and passwords are important. Limiting the range of external address from which connections will be accepted helps. All of our small sites have gravitated to this approach. I have some control over the remote site networks, so this is easier for me to implement then where there is an arms length relationship. I can provide more details if there is interest. Don Williams Network Monkey (or Network Engineer for a research institute) -----Original Message----- >From: "Ross L." <[email protected]> >Sent: Apr 29, 2011 10:09 AM >To: KXT Mailing list <[email protected]> >Subject: KX-T: remote access TVA > >Have a tva50 with a lan card. Oh, by the way Charles P was right on with the >google email acct. >Great way to set up email notification and forwarding. Thank You Charles P. >How do you access the lan card in the tva50 on the customers network for >remote programming? >They use dhcp settings. >Thanx >Ross/ Phonedr >_________________________________________________________________ >KX-T Mailing list --- http://kxthelp.com/ >Subscription changes: http://kxthelp.com/mailman/listinfo/kxt -- Don Williams [email protected] _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt

