Hello there,
I have just had installed (recently) a KXTD1232 which is connected to 4
ISDN lines providing 8 channels.
I have 18 telephone numbers (Virtual) which some are directed to a
specific extension and others come through the main switchboard.
What I was hoping could happen was if somebody dials (from the outside)
a specific number then this number would come through the switchboard
with some visual identification i.e. the telephone number and/or an
alphanumeric name
This would enable us to provide a kind of answering service for other
companies as the receptionist could answer
�Good morning, Company XYZ how can I direct your call�
and again if somebody rings a different number then this would good
visual identification on the switchboard as �Company Test� she could
again answer in there name
�Good morning, Company Test how can I direct your call�
I spoke to the people who installed my PBX and they said it wasn�t
possible because the numbers are virtual numbers and I would have to
specifically assign one channel or one of the ISDN lines to that company
which obviously I can�t do, as I only have 4 ISDN lines.
Can anyone tell me a way round this and if it is possible.
We are trying to offer mailing addresses and telephone answering service
that is answered in THAT company name but currently it seems it isn�t
possible.
Any help or information anyone can offer would be gratefully appreciated
Regards
Ian
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