I have received a private email suggesting that I should announce to Arachne what the problem is with Lace RXP and Windows 7, and how to fix it.
To all those who have Lace RXP, I should assure you that it works perfectly on Windows 7. Hundreds of people across the world are using it on Windows 7 and have no difficulties whatsoever. At least 90% of the problems upgrading are caused by people not understanding how to upgrade properly on Vista and Windows 7. The remaining 10% of difficulties are caused by an incompatability between the particular operating system and the usual upgrade procedure. There is a fix for the second problem, and I have previously asked on Arachne that anyone having problems upgrading email me so that I can tell them how to do it. I have not attempted to put a "general fix" announcement on Arachne for a couple of reasons..one is that I prefer to ask the person a couple of simple questions so that I can accurately pinpoint what their problem is and tell them how to fix it. The other reason is that when I put a general announcement about upgrading out, many people, not understanding the differences, tried to upgrade by using the wrong method for their computer, in spite of my specifically saying "only try this method under these circumstances", and I still received a number of messages asking for help. There is one other problem, which is not related to Windows 7 or Lace RXP, but it is a difficulty which some, I repeat some, 64 bit systems have in printing from 32 bit programmes (Lace RXP is a 32 bit programme). That unfortunately is a system problem and is beyond the control of ILSoft. There is still a method of printing which works, although it does involve an extra step. I believe I have also previously advised on Arachne that unless you have very specific reasons (such as copying a lot of videos) for buying a 64 bit computer, as far as a lot of programmes are concerned, including Lace RXP, you'd be better to stick to a 32 bit computer when upgrading. Both the issues I've mentioned here are related to 64 bit computers, not 32 bit. And I will repeat what I've said before - most people have no problems whatsoever. I will say again - if you're having problems, please email me, describe *exactly* what you've been doing, and I will do my best to help you. And please, when I say "describe *exactly*" do be specific. To tell me "I opened it as Administrator" isn't enough detail. I need to know what you clicked on first, and what you did after that. Ruth thelacema...@optusnet.com.au - To unsubscribe send email to majord...@arachne.com containing the line: unsubscribe lace y...@address.here. For help, write to arachne.modera...@gmail.com
