It is 6 a.m. in Sydney where there is a heatwave. The temperature is already 24 and we're expecting it to go over 40 later in the day! I've just had a cold shower to try and wake myself up after a bad night - trying to sleep in these conditions tends to make me feel as if I've got a hangover!
So now I'd like to try and explain the whole saga to you. The upgrading problems started when I was teaching a Lace8 workshop in another State in August - the programmer made me a teaching version of the programme so that people without Lace8 could save their drawing exercises and learn how to use the Motif Library, but it did have the upgrade facility disabled, otherwise it would've been possible for someone to upgrade, thus gaining access to the full programme without paying for it. The day after the end of the workshop, all the functions of the teaching version stop working. When Ian made the next two upgrades, he forgot to fully restore the upgrade facility. So your ability to upgrade will depend on how far through the various versions you've actually got. Versions up to 1.0.0.47 should upgrade to Version 52 with no problems at all. Version 48 was not available to anyone - it was the training version made for my class. Versions 49 and 50 have incomplete upgrading function. Frankly, the easiest way to get around this (provided you don't have a disc which installs Version 51) is to uninstall the programme, reinstall your original disc and then upgrade. It is a much easier way of upgrading than the programmer's fix, which involved downloading something from the internet, unzipping, Running as Administrator and then upgrading - the whole explanation made my head spin! Version 51 should upgrade to 52 (I did it myself yesterday as a trial before I let you all know it was OK to upgrade). However, there are a couple of people, such as Nancy and Sue who obtained copies of Version 51 direct from Ian and who are having problems upgrading from Version 51. I am waiting for Ian to come home from work to talk to him again (it'll be another delayed dinner for him again tonight) to find out what is in those copies of the programme which is stopping them from upgrading. I will be in touch with those ladies direct once we have some ideas of how to solve their problems. If you are still using an earlier version, it is working OK and doing everything you want it to do, and you never owned Lace RXP, then my advice is not to even bother upgrading. Version 51 solved a problem which occurred when trying to open some Lace RXP files with Lace8 - so if you don't have Lace RXP files, you don't gain anything by upgrading anyway. The number of the version installed on your computer appears on what is known as the Splash Screen (the display which appears in the middle of the screen when you open the programme) - if you've turned off the Splash Screen, you can double-check which version you have by clicking on Help, then About Lace8. Please - I don't think it is fair to clog up the list by sending individual messages about whether you have or have not been able to update to Arachne. Please write to me personally rather than putting a flood of unnecessary emails into everyone's inbox and I will ensure that I answer and help you to get going again. I'm sorry for the problems this has caused you all. I realise reinstalling is a pest, but it is the easiest way of fixing the problem for most people. Once you get past these difficulties, it should all work OK. Ruth Budge - To unsubscribe send email to majord...@arachne.com containing the line: unsubscribe lace y...@address.here. For help, write to arachne.modera...@gmail.com. Photo site: http://www.flickr.com/photos/lacemaker/sets/
