I set up an account for our servicedesk to use to add/delete/modify all
our corporate users and it has been working great....until I enforced
password policy within our LDAP.  Now the servicedesk account can no
longer do anything with user passwords - can't save passwords for new
accounts, can't modify existing, and can't use the lock function in LAM to
lock accounts.

Does anyone have any idea what attributes I might need to set for the
servicedesk account to allow it to work again?  The directory manager
account can do everything but I can't give that to servicedesk.  Is there
anything I can do within LAM to allow the servicedesk account to get past
this impasse?

We are running 389DS 389-ds-base-1.2.11.25-1.el6.x86_64 and
LAM 3.9.

thanks,
EJ


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