Hello, I have two quick and hopefully simple question that deal with support requests:
1. Ability to sort requests: Is there a way to sort requests such as those that don't have any responses, oldest to newest, etc? 2. Old support requests: How do you deal with or how should you deal with old support requests? For example https://launchpad.net/distros/ubuntu/+ticket/137 has been open since 2005 with no response from the original requestor. Is there a way to mark this request as closed or some other state? 3. How much support is put into the support section? Is it well publicized and should we be adding it somewhere into the documentation? Jonathan -- launchpad-users mailing list [email protected] https://lists.ubuntu.com/mailman/listinfo/launchpad-users
