Friends Don't get me wrong - in my case the mark-up was only a few %. And Greg is a technical guy like us & thankfully the money & marketing decisions go to others. But if I may speak to assist my European colleagues, there are sales offices in the US too, just as there are in Canada & Europe. It doesn't make sense to me that the sales people in Europe are vastly more costly than the ones in the US. There are or were support people in those places too. Does it cost far more for a support person in Germany than in the US? OK, maybe 30 % more but that would only add a few % to the total price.
I guess we've said all there is to say. R. Glenn Givens P.Eng. Innovention Industries Inc. Burlington, ON, Canada www.innovin.com