Hi Mark, It sounds like this might be a more involved issue regarding LabVIEW. At this point, I would suggest <a href="http://sine.ni.com/apps/we/nicc.call_me?p_lang_id=US">contacting NI</a> via email. If you don't already have a service contract with NI, you can have a temporary 30-day active trial contract that will allow you to communicate with the NI support team.
Thanks again! Kileen C. Applications Engineer National Instruments