Got this in today from the SF folks; for those interested that didn't
actually submit a support request. Sorry about the lousy formatting -
you'd think that a site like sourceforge would be nice and wrap at 72
lines...

--
George Metz
Commercial Routing Engineer
[EMAIL PROTECTED]


---------- Forwarded message ----------
Date: Wed, 20 Dec 2000 11:30:57 -0800
From: nobody <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Subject: [ 110293 ] Unable to access shell1 via SSH

Support Request #110293, was updated on 2000-Dec-19 23:42
You can respond by visiting: 
http://sourceforge.net/support/?func=detailsupport&support_id=110293&group_id=1

Category: Login Problem
Status: Closed
Priority: 5
Summary: Unable to access shell1 via SSH

By: aphzen
Date: 2000-Dec-20 11:30

Message:
Logged In: YES 
user_id=171
Browser: Mozilla/4.7 [en] (Win98; U)

Hi,

  Apologies for any troubles you've been having with the system.

Re: Shell accounts, group permissions, group directories, CVS directories, CVS 
permissions, Mailing Lists

There is currently a known sync problem.  This has meant delays in creation of home, 
group, cvs and web 
directories.  Similarly, it has meant delays in creation of shell accounts, addition 
of new users to groups and 
password and email address changes.  We're working to resolve this problem as soon as 
possible.  Please bear with 
us - the problem will be resolved very soon - we're aware that this has been recurring

Re:  Statistics

The statistics for all projects is currently under redevelopment.  This process is 
expected to be completed soon - 
however has been of a lower priority against the number of teething pains we've been 
having with our new servers.

Re: Shell server

We're also aware of the number of problems on the shell server with respect to 
restricitive permissions on some 
programs - and sourcing of shell environments.  We're also aware of the troubles with 
scp and transferring files.  As a 
work around, we recommend either editing files on the shell server, or scping files to 
the shell server from external 
hosts to the shell server, whilst logged in to the shell server.

Re:  Syncmail

We're aware that syncmail is having troubles on the CVS server. This is a serverwide 
issue, and will be addressed.  

We will post followups to all of these issues on the front page as the problems are 
resolved.

Re: SSH Fingerprints / Host Identification changed

We're aware that post-Saturday both the CVS and shell server would be displaying new 
SSH fingerprints for our 
public ssh keys.  These are OK!  Please read the front page news article regarding the 
new keys.


Our apologies for any inconvenience.  If you still have outstanding issues that we 
haven't addressed -our apologies
- please submit a new support request so that this may be handled.

- SF Crew

----------------------------------------------------------------------

By: wolfstar
Date: 2000-Dec-19 23:42

Message:
Logged In: YES 
user_id=116134
Browser: Mozilla/5.0 (X11; U; Linux 2.4.0-test11-ac4 i686; en-US; 0.6) Gecko/20001205

I am unable to access the shell servers via SSH. I've
tried changing my password via the website, as well as
adding my identity.pub key to the listing of authorized
keys; all results are the same - I'm prompted for a
password, and current or previous passwords do not
work. My account was created right around the beginning
of the move you're in the process of finishing.

A possible problem here is that, when someone else in
my project (LEAF) did:

'cat /etc/passwd | grep wolfstar'

It came up blank. Whether or not this file is encrypted
or obscured in some way, I don't know, but it almost
appears as if there's no account for my username.
Please look into this. Thanks!

----------------------------------------------------------------------
You can respond by visiting: 
http://sourceforge.net/support/?func=detailsupport&support_id=110293&group_id=1


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