Yeah...I gave them a doc as soon as the HSIA was installed. It shows how to set a machine to use DHCP for Win9x, Win2K, WinXP, OS X and Redhat. Unfortunately, that doesn't get everyone on.
So my only two solutions were to log the successful dhcp request or purchase a gateway device like a nomadix (http://www.nomadix.com) Those nomadix devices will let someone out to the 'net even if they have a static ip that doesn't match up to the hotel network. I didn't believe it until I saw it. For example if the guest room network is 192.168.0.x and the laptop has a static ip of 192.168.4.x (both w/ a subnet mask of 255.255.255.0), the laptop can still get out. So...back to the daemon.log....are you thinking I should do a cron to ftp it to a location where I can parse it and report on it? Or is there a better solution I'm not aware of? -----Original Message----- From: Eric Spakman [mailto:[EMAIL PROTECTED] Sent: Friday, August 11, 2006 5:36 AM To: Rob Ogle Cc: leaf-user@lists.sourceforge.net Subject: Re: [leaf-user] Logging Internet Usage Hi Rob, > I'm running UCLibc at some hotels for their guest access to the internet. > The hotels have some guests complain that the internet "isn't working" > so the managers think "we're having all these problems." I'm > comfortable that it's user error because each time I come check a room > that's having issues, it's a disabled nic, static ip, etc. > > So my thoughts are to show the managers how many people are getting on > successfully so they can compare it to the complaints. Can anyone give > me thoughts on whether I should try to log dhcp requests build a > report from the log file or use snmp and setup something like nagios to monitor it? > You can log the dhcp requests by looking at "daemon.log" or the dhcp leases file. But instead of proof afterwards, why not try to avoid the problem by providing a simple checklist in each room? If the problems are mostly due configuration issues on the client PC's, you can make a document with some screen dumps of the desired settings. Eric > > > ---------------------------------------------------------------------- > --- Using Tomcat but need to do more? Need to support web services, > security? Get stuff done quickly with pre-integrated technology to > make your job easier Download IBM WebSphere Application Server v.1.0.1 > based on Apache Geronimo > http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=1216 > 42 > ---------------------------------------------------------------------- > -- leaf-user mailing list: leaf-user@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/leaf-user > Support Request -- http://leaf-project.org/ > > ------------------------------------------------------------------------- Using Tomcat but need to do more? Need to support web services, security? Get stuff done quickly with pre-integrated technology to make your job easier Download IBM WebSphere Application Server v.1.0.1 based on Apache Geronimo http://sel.as-us.falkag.net/sel?cmd=lnk&kid=120709&bid=263057&dat=121642 ------------------------------------------------------------------------ leaf-user mailing list: leaf-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/leaf-user Support Request -- http://leaf-project.org/
