Seems useful.:) Luke
On Sat, 23 Jul 2011, Chris Travers wrote: > Hi all; > > Back in 1999, I decided to learn PHP by writing a CRM program. > Naturally the codebase became unmanageable, and was not that much > better than the SQL-Ledger codebase. However, the program was based > on my experience using four higher-end CRM programs at Microsoft and I > think the CRM side was fairly well developed (and arguably more > flexible than SugarCRM). Among other things it supported were: > > 1) Nested tasks/support tickets/etc > 2) Appointments > 3) Time/labor/materials tracking > 4) Task queuing (i.e. so you can do some work on a task and queue it > for another team to pick up) > 5) Collaborative task tracking. > > Over time I would like to implement all these features on LedgerSMB > that don't exist currently, re-using whatever LSMB functionality > works. > > My current plan is to map these functions as follows: > > tasks -> projects > Time/labor/materials tracking -> time and material cards. > > Basically my roadmap (not sure how much will make it into each release) are: > > 1) Project classifications, priority, and nested projects > 2) Project ownership, assignment, subscription and queuing. > 3) Appointments > 4) A CRM dashboard screen listing assigned and subscribed projects, > appointments, etc. > > Any comments on the broad outlines? After 1.3 branches off, I will > create a discussion on the nested projects, priority, and > classification side. > > Best Wishes, > Chris Travers > > ------------------------------------------------------------------------------ > Storage Efficiency Calculator > This modeling tool is based on patent-pending intellectual property that > has been used successfully in hundreds of IBM storage optimization engage- > ments, worldwide. Store less, Store more with what you own, Move data to > the right place. Try It Now! http://www.accelacomm.com/jaw/sfnl/114/51427378/ > _______________________________________________ > Ledger-smb-users mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/ledger-smb-users > ------------------------------------------------------------------------------ Storage Efficiency Calculator This modeling tool is based on patent-pending intellectual property that has been used successfully in hundreds of IBM storage optimization engage- ments, worldwide. Store less, Store more with what you own, Move data to the right place. Try It Now! http://www.accelacomm.com/jaw/sfnl/114/51427378/ _______________________________________________ Ledger-smb-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/ledger-smb-users
