http://support.legacyfamilytree.com/article/AA-00261/11/Error-Messages-Problems/Error-503-Backup-problem.html
Error 503 is generally the result of a problem with access to the backup
device.
You can test your CD-RW drive very easily. First, save your Legacy
backup files to your desktop screen and then close Legacy. Next RIGHT
click on the backup files and select*Send To*>*CD-RW Drive*(or*DVD-RW
Drive*) from the popup menu. If you still get 503, then the problem
isn't with the Legacy program at all. The possible causes of this error
would be one of the following:
*
The CD-RW disk is marked Read-Only, or the security switch on the
memory stick is set to lock. Try another disk or unlock the memory
stick.
*
The ZIP file being saved exceeds the maximum size of the removable
storage device.
*
The CD is not formatted for direct save of data. Reformat the CD or
try a different disk.
*
The CD is formatted but the access software (e.g. DirectCD or InCD)
is not ready. Insert (or re-insert) the CD or memory stick in the
computer and then open Legacy and try backing up again.
*
The CD-RW disk or memory stick has developed a bad area. This can,
in some instances, be fixed by reformatting.
*
Out of date driver software for the CD writer hardware. Update the
CD Writer driver.
If backing up to the desktop and then right-clicking works, this
means you have the kind of CD drive that won't allow to backup right
from the Legacy program. Please keep in mind, not all computers are
equal or some may have older CD burners and associated software. If
you have questions consult the CD drive manufacturer's instructions.
Paul Menso.
------------------------------------------------------------------------
Den 2016-07-17 kl. 08:50, skrev Fred van Ward:
Beste mensen,
Wie kan mij helpen. Ik wil een backup maken maar dat lukt niet. Ik
krijg deze melding: Back-up fout: 503, Cannot open zip file
Ik dacht ik kies een andere plaats maar als ik op de balk klik gebeurt
er niets. Ik heb al geprobeerd om de backup.usr te verwijderen en
opnieuw op te starten maar ook dat helpt niet.
Ze hebben het op de Legacy site over
Reset Legacy’s temporary folder by clicking on Options on the menu
bar, then select Customize and click the Locations tab. Next, click
the Reset button for the 'Location of Temporary Files'.
Maar waar kan ik die optie vinden.
Alvast bedankt voor het meedenken
Groeten Fred
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Home page: www.menso.se
Email: pme...@telia.com
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