Hi Bill,
Your not alone, I rarely get a response to any of my emails. They have lost
several sales from me because I decided to make my own replacement parts and
accessories after countless email inquiries went un-answered. It makes me
wonder if I'm in the spam list or ignored on purpose. It's always been said if
you need a answer, call and talk to them. Is that an option for you?
Magnate is fabulous. They are fast to reply to all emails. They even call if
they have any questions, or don't feel like typing long emails. I have never
had a bad customer service issue with them.
Yes, this forum is the missing manual, and the missing support. It's a shame
it's even needed. I am very grateful for the past support of others here, and
really admire the direction you are going with your machine and the mods you
have done. At least we can support each other as long as interest in the
equipment exist.
Maybe your Bitchy message might get some attention. Good Luck!
-Tim
----- Original Message -----
From: Bill Bulkeley
To: legacy-ornamental-mills@googlegroups.com
Sent: Wednesday, October 14, 2009 6:33 PM
Subject: Re: Flats on the end of Barley Twist
Hi Guys
Im going to do something today that im sure many of you have done im going to
bitch about legacy
they such a pain in the ass to buy from especially if your overseas like me.
im trying to put in a order for some parts nothing special but I email and
email and wait and wait and nothing I wonder if I was ordering a top of the
range wiz bang cnc worth many thousands of dollars would they be so
unaccommodating. in a smaller market like Australia if we treated our existing
customers this way you would be out of business quite quickly, you cant just
rely on selling new machines with out proper follow up service, they really do
give me the shits. im interested if any one else out there has had
similar??.thank god for this forum or we would really be in the dark learning
about these wonderful machines.
unlike magnate who are great to deal with put a order in online and a short
time later my order arrives in the mail great and they even know how to use a
computer and answer emails.
all I can say is any body contemplating buying a legacy machine make dam sure
you get everything you need on the first order because it will drive you insane
trying to get follow up parts for your machines.
well enough bitching now.
Bill
----- Original Message -----
From: LiLtwisted
To: legacy-ornamental-mills@googlegroups.com
Sent: Sunday, October 11, 2009 4:02 AM
Subject: Re: Flats on the end of Barley Twist
If you continue the cut and the flat goes away then the material is bowing
away from the blade in the middle. There are two suggestions. The first is to
sharpen the blade. If it is a little dull, it may cut without burning but will
cause enough pressure to push the wood away. If your blade is sharp and the
bowing is occurring, you will need a center support to give the material the
ability to stand up to the force of the cut. Have a look at what I did for a
very extreme barley. http://www.turningaround.org/HollowSpiral.htm Good luck
and let us know what you find out.
Mike
OK
PS
Thank you ART for keeping your site open to us for these references. Kudos
woodche...@bellsouth.net wrote:
I have been busy turning a cane using a 1" barley twist with two
starts. The turnings start out fine and continue about 6 inches;
however, after that flats start showing up. What is causing the
flats? Can you please help me out?
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