Thanks, Alan. At first I though you may have had the same problem as Roy,
but obviously not. I have not come across this before with Legacy although
it is clear that the loading process hangs at some stage.
I would initially suggest that you uninstall and reinstall Legacy to see if
this resolves the problem. Doing so will not affect your data files. If not
it may help if some of the usr files are deleted before reinstalling but it
would be better if someone with more knowledge of these then I assists.
Ron Ferguson
_____________________________________________________________________
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______________________________________________________________________
From: "Allan Bruse" <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: <LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Legacy Crashes
Date: Sun, 3 Dec 2006 18:50:06 +0800
Hi Ron,
Sorry for the lack of information.
I've been running this version of Legacy for some considerable time. Apart
from my initial problem (so long ago, I can't remember the details) it's
been running perfectly.
Nothing has been installed or deleted and I've been starting Legacy the
same as always, from the desktop.
A couple of days ago, the problem started - I opened Legacy and the opening
screen appeared with the usual 'tip'. That's as far as I get. Whatever I
click on, nothing happens. The tool bar at the top remains white, with
nothing clickable. I can't even close Legacy using the top right "x". No
message appears.
The answer to your questions - It happens on every occasion and no error
message.
Desperate for an answer, please.
Regards,
Allan Bruse
----- Original Message ----- From: "ronald ferguson" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Sunday, December 03, 2006 2:48 PM
Subject: Re: [LegacyUG] Legacy Crashes
Alan, There is far too little information here to enable suggestions to be
made, Does it happen from cold, do you get any error messages, does it
only happen under certain circumstances etc etc,
Ron Ferguson
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