Also check that Legacy has not somehow added an extra set of "Unknown"
parents when you see someone who appears to be unlinked. If Legacy
thinks there is n\more than one set of parents there will be a number on
the Parent Icon under their name in family view.
Brian
Customer Support
Millennia Corporation
[EMAIL PROTECTED]
http://www.LegacyFamilyTree.com
We are changing the world of genealogy!
When replying to this message, please include all previous correspondence.
Thanks.
Roxanne wrote:
Jim;
That's just it, I haven't deleted any individuals
from any of my files. Last night was the first time I
had opened my own file in a month, and found I had no
parents!
Will check out the link you sent; this is the first
time I have had a problem like this since downloading
my first Legacy program 3 years ago.
Roxanne Baird
--- Jim Terry <[EMAIL PROTECTED]> wrote:
Roxanne,
When you delete someone from a family file, you run
the risk of breaking
several family relationships. For example, if you
delete a married man as a
child, then you also delete him as a husband and a
father (if he has
children). Most of the time unlinking is best.
Please see our tips on fixing relationship problems
at
http://www.legacyfamilytree.com/tipsRelationshipProblems.asp
.
Thanks,
Jim Terry
Technical Support
Legacy Family Tree
www.legacyfamilytree.com
----- Original Message -----
From: "Roxanne" <[EMAIL PROTECTED]>
To: "Legacy" <legacyusergroup@legacyfamilytree.com>
Sent: Wednesday, December 13, 2006 1:22 PM
Subject: [LegacyUG] Still a problem with randomly
unlinking people.
A little while ago, I mentioned about how in my
half-sister's file, her gg-grandpa became unlinked
to
his parents. When looking at his parents in the
family
view, Milo was listed right along with his
siblings,
but when I clicked on him, he popped up and his
parents disappeared. When I tried to relink him to
his
parents, I got a message which told me he was
already
linked to his parents, would I like to choose
another
set of parents. The way I remedied that was to
restore
the file from an earlier backup. But then I got
the
"malformed container" message when I tried to
email
the backed-up zip file to myself.
Last night, when I opened my file, I found I had
become unlinked to my own parents. I pulled up my
mom
and dad on family view, and saw my name listed
with my
other siblings. From there, I unlinked my name
from my
parents' names, then relinked myself. So far, so
good.
My question is: why are we unlinking in the first
place?
I have the latest build of V6 Deluxe.
Roxanne Baird
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