Hi Glenna,
Not sure whether Ron is still online as it's after midnight where he
lives. On the other hand, I'm about to have a late breakfast ;-)
That's your problem then. User ID and RIN are two different numbers.
You sound as if you are on the Query by Example tab of the Search.
The RIN is computer assigned, the User ID is assigned by you.
The complication is that in Options > Customise, you can ask the
program to put the RIN into the User ID with or without extra text.
Ron told you how to use the Detailed Search tab which is far more
powerful and allows you to search far more fields than the Query by example.
Cathy
At 08:58 AM 26/01/2007, you wrote:
HI,
Sorry Ron,
If I click on Search, under user ID (I put in the rin #) it says record not
found. I used this before and it always worked for me I don't know what
happened. So now I go into name list and look for it there.
Glenna
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