You're probably getting Error 3021. Go to our website at http://www.LegacyFamilyTree.com/Help.asp > Solutions by Error Number, where you'll find a solution to this error message..
Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tom Kemp Sent: Monday, February 26, 2007 12:59 PM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Problem with adding new individuals Since upgrading to the latest version I have had a problem with the system not permitting me to add additional individuals. It cannot recognize an available RIN. A window will pop-up asking if I want to try again ... if I say "Yes" it closes Legacy. If I say "No" then it opens the window for the new person. I've put up with this anomaly ... but yesterday when I tried to import a file it wouldn't let me and auto-closed Legacy. Suggestions? Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at: http://www.LegacyFamilyTree.com/Etiquette.asp To find past messages, please go to our searchable archives at: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ For online technical support, please visit http://www.LegacyFamilyTree.com/Help.asp To unsubscribe please visit: http://www.LegacyFamilyTree.com/LegacyLists.asp