Debbie,

Sorry but attachments are not permitted on this site and I cannot read them anyhow as I do not accept them from newgroups and similar. Please either copy to a webpage or describe the exact details of the error message.

Ron Ferguson



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From: "Debbie Byers" <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: <LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Linage - Linked Databases
Date: Fri, 24 Aug 2007 11:36:49 -0400

I did the system restore but it did not solve the error. I have attached a screenshot of the error. I'm guessing that I'll have to uninstall & reinstall Legacy and then run the update.

Thanks for your help though.

Debbie


----- Original Message ----- From: "ronald ferguson" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Friday, August 24, 2007 9:13 AM
Subject: RE: [LegacyUG] Linage - Linked Databases



Debbie,

It sounds like the link between your PC and the server was dropped during the download. Your best bet is to use system restore to a time before your tried the download. You can then try to install the updates again should you wish - the current version is 6.0.0.155 and you can check yours using Help>General Information.

Ron Ferguson



_____________________________________________________________________

For Genealogy, Software and Social visit:
http://www.fergys.co.uk
*Over 650 Surnames from 11 Countries*
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________





From: Debbie Byers <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: <legacyusergroup@legacyfamilytree.com>
Subject: RE: [LegacyUG] Linage - Linked Databases
Date: Fri, 24 Aug 2007 08:08:29 -0400

Well, I just tried to download the update - and I did have an update screen last week that told me I had the most recent version. During update I received an error message saying that there was no communication with the server and the download was aborted. Now I cannot launch Legacy and am getting a runtime error, the program isn't working at all.

Can you please advise.

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