Debbie,
Sorry but attachments are not permitted on this site and I cannot read them
anyhow as I do not accept them from newgroups and similar. Please either
copy to a webpage or describe the exact details of the error message.
Ron Ferguson
_____________________________________________________________________
For Genealogy, Software and Social visit:
http://www.fergys.co.uk
*Over 650 Surnames from 11 Countries*
View the Grimshaw Family Tree at:
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_____________________________________________________________________
From: "Debbie Byers" <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: <LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] Linage - Linked Databases
Date: Fri, 24 Aug 2007 11:36:49 -0400
I did the system restore but it did not solve the error. I have attached a
screenshot of the error. I'm guessing that I'll have to uninstall &
reinstall Legacy and then run the update.
Thanks for your help though.
Debbie
----- Original Message ----- From: "ronald ferguson" <[EMAIL PROTECTED]>
To: <LegacyUserGroup@legacyfamilytree.com>
Sent: Friday, August 24, 2007 9:13 AM
Subject: RE: [LegacyUG] Linage - Linked Databases
Debbie,
It sounds like the link between your PC and the server was dropped during
the download. Your best bet is to use system restore to a time before your
tried the download. You can then try to install the updates again should
you wish - the current version is 6.0.0.155 and you can check yours using
Help>General Information.
Ron Ferguson
_____________________________________________________________________
For Genealogy, Software and Social visit:
http://www.fergys.co.uk
*Over 650 Surnames from 11 Countries*
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________
From: Debbie Byers <[EMAIL PROTECTED]>
Reply-To: LegacyUserGroup@legacyfamilytree.com
To: <legacyusergroup@legacyfamilytree.com>
Subject: RE: [LegacyUG] Linage - Linked Databases
Date: Fri, 24 Aug 2007 08:08:29 -0400
Well, I just tried to download the update - and I did have an update
screen last week that told me I had the most recent version. During
update I received an error message saying that there was no communication
with the server and the download was aborted. Now I cannot launch Legacy
and am getting a runtime error, the program isn't working at all.
Can you please advise.
_________________________________________________________________
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