Bruce Jones wrote:
When I try the same report, I get
Run-time error '339':
and
Component 'MSCOMCTL..OCX' or one of its dependencies not correctly
registered: a file is missing or invalid
When I click on "OK" Legacy terminates
I tried a reinstall but still get the same message & results.
Ideas?
Yes, I have an idea. Click on the link at the bottom of every Legacy User
Group Email
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Then select • Solutions by Error Number, error 339 and you get your solution:
• Error 339 (Click here Error 339 in Widows Vista)
• Error 372
• Error 2007 - Invalid Bands Collection
Also see DLL or OCX file is changed, missing, out of date, or invalid
Sometimes when installing or uninstalling software that shares common system files with Legacy
problems can arise. For example, when installing another program, a different version of a shared
system file may be installed. In addition, when uninstalling another program, a person may say "Yes"
to the prompt about deleting shared files. As a result Legacy will give error messages or won't run
at all. In addition, there are a few spyware scanners and some anti-virus programs that can also
disable Legacy by removing critical system files.
1.
Make certain that any spyware scanners or antivirus programs are temporarily disabled. It's
important that if a spyware scanner wants to remove a file like ActBar.ocx that you do not allow it
to do so, or the problem will just keep repeating.
2.
Repair your Legacy program by updating it. Often missing or out-of-date files will be
replaced when updating.
Go to www.LegacyFamilyTree.com/DownloadUpdate.asp to download and install the Legacy 7.0
Update file.
If you have Legacy 6.0 or an earlier version go to
www.LegacyFamilyTree.com/helpDownloadVersion7.asp .
If these steps fix the problem, you can stop here.
3. If the above steps do not fix the problem, then uninstall Legacy and then reinstall it. If
this solves the problem, you can stop here.
4. If the above steps do not fix the problem and the file you are having trouble with is on the
list below (check the error message), then download and save the file to the C:\Windows\System32,
the C:\Windows\System or the C:\WINNT\System32 folder depending on your operating system:
ACTBAR.OCX (Error 2007 - Invalid Bands Collection)
COMDLG32.OCX
XCEEDZIP.DLL
LTOCX11N.OCX
MSVBVM60.DLL (version 6.0.92.37)
RICHTX32.OCX
RESIZE32.OCX (version 4.1.0.0)
VSOCX6.OCX
WSPELL.OCX (also see helpWspell.asp)
If the missing file is VSPRINT8.OCX, then download both of the following:
vsprint8.ocx
vspdf8.ocx
If the missing file is VSPRINT7.OCX, then download both of the following:
VSPRINT7.OCX
vspdf8.ocx
If these steps don't solve the problem please contact [EMAIL PROTECTED] with the
details of the file you need replaced.
If you are using Vista there is an alternate solution there.
--
Gene Y.
n2kvs
Researching Young, Zies, Harer & Cox with
Legacy Family Tree
http://h1.ripway.com/egptech/
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
