Jack, There are two more steps to follow after making sure you have the latest build of Legacy - check/repair and export to a new file if the check/repair doesn't work.
Most users can now ignore the two steps for updating MDAC and Jet ServicePack. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Wednesday, September 17, 2008 10:28 AM To: [email protected] Cc: Sherry/Support Subject: RE: [LegacyUG] Run time error 3021 and Vista That tells you to upgrade to the latest release, which I already have. I did just receive the Vista Service pack, and have installed the same. Will see what happens next time I add an individual and go from there. -- Jack Fernald 1008 W. Yacht Dr. Oak Island, NC 29465 ---- Sherry/Support <[EMAIL PROTECTED]> wrote: > But that doesn't solve the problem within your Family File. > > Go to our website and click on the Help Center menu and select Technical > Support where you'll find a solution under "Solutions by Error Number". > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [EMAIL PROTECTED] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous correspondence. > Thanks. > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL > PROTECTED] > Sent: Tuesday, September 16, 2008 1:54 PM > To: [email protected] > Cc: Donna Felina Roach > Subject: Re: [LegacyUG] Run time error 3021 and Vista > > I am jusing v6 on a vista machine and also get the error 3021 message when > adding an individual. I can eliminate the error message and proceed by double > clicking no in the error box. I will try this fix and see if that helps. > -- > Jack Fernald > 1008 W. Yacht Dr. > Oak Island, NC 29465 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
