Steve, Ken is trying to figure out what's going on with the rejection messages.
Our mailing list software doesn't give us the option to strip or block HTML messages or attachments, unfortunately. Thanks for using Legacy. Sherry Customer Support Millennia Corporation [EMAIL PROTECTED] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. --------Original Message------------- -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steve Voght Sent: Tuesday, December 02, 2008 2:14 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Listserv spam/HTML issues (Was: Legacy Question) With all due respect to everyone who keeps arguing that HTML messages are the bane of the world and the cause of problems on this list, the two biggest issues with the spam flagging are undoubtedly the onslaught of repetitive error messages about not being subscribed to the list (spam heuristics look for frequent message repetition as a sign of spam), and the spamming issue last month when someone hijacked Geoff's Legacy email address and was using it to send fake Rolex messages to the list. As people kept tagging those messages as spam, filters were learning that messages originating from LUG were likely to be spam and thus the spam score goes up on all LUG messages. Whoever maintains this list needs to deal with the error messages because it is dramatically adding to the burden on end users downloading the messages, and it is also adding extra messages as people keep responding asking why they are receiving them in the first place and what they did wrong. With regard to HTML messages, virtually every mailing list management program has an option to strip the HTML from messages before passing them on, and if a list actually wants to implement a 'no HTML' policy then that is really the only way to do it properly. Expecting end users to maintain compliance is asking for trouble, both in terms of new users getting regularly chided by seasoned listers when they make a mistake by sending an HTML message, and additionally because one of the stated concerns about HTML email is that it might contain a virus (an extremely remote possibility, but still of potential concern to some people.) In that case, having the list server strip HTML is the *only* way to ensure this is prevented. Otherwise you give end users a false sense of security because they think they are on a list that bans HTML, yet it still comes through with high frequency (I know I've been guilty of sending an HTML message or two by mistake!) Furthermore concerning the other, more legitimate, issue with HTML messages (file size), having the list software strip it out before sending has the added advantage of decreasing the size of the messages before passing them to the end users, which improves the speed they are downloaded for dial-up users. I don't know what program Millennium uses to maintain this list so I can't be absolutely certain such a feature is included, but if it isn't then perhaps it's time to switch us to something more robust and better able to deal with these frequent errors that crop up. In the end we'll all be able to talk more about genealogy research and spend less time discussing the mailing list itself. Cheers, Steve *** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit http://tinyurl.com/65rpbt. *** Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
