ronald ferguson wrote:
Donna,
I do not recollect having seen the pop-up box.
I hope that you will understand that it is difficult for us reading a post to fully understand what is actually happening, so please fogive what, to you, may seem obvious. Are you set up for the delux version? Not that I would expect it to make any difference (but it may). You can check by going to the Help tab and looking if it asks for your registration number.
As it would be easier if I could follow a specific example please do the following:
As I remember in Family View the tab boxes above the main names are not set by default. If they are not there, then go to Options>Customise>General and check the box next to "enable tag options" and click "Save" below the button. Are they now visible? If so exit Legacy and return to Family View - are they still visible?
If this is the case then the problem may be specific to some particular settings, so follow the same procedure as below.
If they were visible initially then this suggests that not all your settings are being lost. Please set, say, just one colour, or any one setting only, which currently is not sticking. Change that setting and make a note of every step you take. Check whether the change has made any difference, not ing how you checked it. Exixt Legacy and return to the same screen as you last checked and note if it has stuck or not.
In other words please give "baby steps" so that I can try and follow them.
Many thanks,
Ron Ferguson
_____________________________________________________________________
*New Tutorial* Publish your Web Pages - Blogs
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________
Ron,
I have reset several settings and exited the program after all of them.
They stayed set the way I wanted. I would say that it was strange,
except things like this have happened to me a lot.
Thank you,
Donna
Date: Sat, 13 Dec 2008 15:53:53 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Program reverts to default.
Thank you Ron for answering. OK, I uninstalled the program restared my
computer and reinstalled from the website. I reset the settings to how
I want them. When I opened the program a little box comes up
saying that it was using default settings. I then closed the program.
It is every setting that I change.
Donna Roach
ronald ferguson wrote:
Donna,
Did you mean what you wrote?
You say "the screen said uninstall then reinstall" you then say "after uninstall and "update",
these are not the same. For a reinstall you need to go to the Legacy site and download the full program "as new"
from there, not "Update"
Do you mean all settings or just one, if so which ones?
I doubt if with problems like that I'd notice what in what language I was sending, probably blue :-)
Ron Ferguson
_____________________________________________________________________
*New Tutorial* Publish your Web Pages - Blogs
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________
Date: Fri, 12 Dec 2008 19:45:45 -0500
From: felina5...@bellsouth.net
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Program reverts to default.
I am sorry, I just realized that my last post was not in plain text.
I am having problems with my program reverting to default every time I
restart the program. It started when I updated to 7.0.0.76. The update
stalled and I was unable to use the program. The screen says to
uninstall and reinstall the program. After the install and update I
have been having problems with my settings. If I close the program I
have to reset my settings.
I haven't seen a post about this problem, so it must be something I am
doing wrongs. Please help.
Donna Roach
_________________________________________________________________
Get a bird’s eye view of the world with Multimap
http://clk.atdmt.com/GBL/go/115454059/direct/01/
*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
_________________________________________________________________
Live Search presents Big Snap II - win John Lewis vouchers
http://clk.atdmt.com/UKM/go/117442309/direct/01/
*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
*** Holiday discounts on Legacy 7.0, add-ons, books, and more. Visit
http://tinyurl.com/65rpbt. ***
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
