Hi Ron: I think I just read that Microsoft is not supporting Vista anymore.
or something like that . . . you might want to check it out. In reading
the posts on Error 91 is seems that most are related to Vista. I'm not an
expert, but will be anxious to know your opinion IF you do decide to install
Vista this afternoon!
In a message dated 1/12/2009 6:39:48 A.M. Pacific Standard Time,
ronfe...@msn.com writes:
Thanks, Jack.
I agree that it seems adding Multimedia (or otherwise) is unlikely to cause
the error. I have not yet installed Legacy on my Vista machine, but intend to
do so this afternoon.
Whilst I am aware that error 91 can arise with XP it is my impression that
the solutions given in "Errors by number" can resolve this. On the other hand
there does not seem to be a solution for the error on Vista.
I am interested in the different Vista o/s as I cannot recollect having seen
someone using Home Basic having the problem and am wondering if it only
occurs with the more advanced o/s.
The other problem which you mention: "User ID ("") for the individual in RIN
xxxx doesn't match the user ID for
> the Alternate Name. Original: , Changed to: yyyyyyy", I have met myself,
but only once, on my XP system. I could not understand how it arose then, and
am afraid I still can't!
Ron Ferguson
_____________________________________________________________________
Now completely revised
http://www.fergys.co.uk
View the Grimshaw Family Tree at:
http://www.fergys.co.uk/Grimshaw/
For The Fergusons of N.W. England See:
http://myweb.tiscali.co.uk/fergys/
_____________________________________________________________________
----------------------------------------
> From: j...@jearnshaw.me.uk
> To: LegacyUserGroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
> Date: Mon, 12 Jan 2009 13:41:54 +0000
>
> Hi Ron
>
> My machine runs Vista Business SP1 (32 bit). But the problem first arose on
> my previous machine that was running XP.
>
> I've just gone into Legacy, went to do a "check/repair" and then backed
out
> to do a Backup first - got Error 91 straight away. Went back into Legacy
and
> did a successful backup. I don't think that the comments on multimedia
> backup can be relevant (unless it happens during the backup of multimedia
> files) since this is two totally separate processes carried out - basically
> just omitting the "do you want to backup multimedia files?" question in
> previous versions
>
> After doing a successful backup I then completed the check/repair. It came
> up with 6 similar errors :-
> User ID ("") for the individual in RIN xxxx doesn't match the user ID for
> the Alternate Name. Original: , Changed to: yyyyyyy
> These six people were a husband and wife, 3 of their 11 children and the
> wife of one of them. NONE of them had an Alternate Name, nor had they ever
> had one. But they all have User Ids that I have entered. Also, I had edited
> them all in the last few days as I had found some burial information and
> photos of graves. Repeated the check/repair twice more and got no more
error
> messages. While I was at it I did the other file maintenance options, purge
> unused ... etc
>
> Then I tried another backup and got error 91. Back into Legacy and
> immediately did a backup and all was OK.
>
>
> Jack
>
>
> -----Original Message-----
> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
> Of ronald ferguson
> Sent: 11 January 2009 11:57
> To: legacyusergroup@legacyfamilytree.com
> Subject: RE: [LegacyUG] Error 91
>
>
> Ann et al,
>
> I have been reading through the back posts on this subject and from the
work
> which you and others have done it would seem that the problem which you
have
> is specific to Vista users _ I think I will install Legacy on my own Vista
> machine and see what happens. It also seems that it is not related to the
> repository for the back-up and furthermore the recommendations in the Help
> File for Error 91 either do not apply or do not work with Vista. BTW the
> reference to IGI is not related to your problem as it only applies if the
> error arose when using the IGI from within Legacy.
>
> I note Ken's response to this problem and can see his difficulty as it does
> not affect all Vista users. It would be interesting to know if it affects
> all versions of Vista - I have Home Basic and can look at that, we know Ann
> has Vista Premium which does it affect?
>
> I appreciate that this is not a suggested resolution but maybe re3sponses
> will help Ken to reproduce the problem.
>
>
> Ron Ferguson
>
> _____________________________________________________________________
>
> Now completely revised
> http://www.fergys.co.uk
> View the Grimshaw Family Tree at:
> http://www.fergys.co.uk/Grimshaw/
> For The Fergusons of N.W. England See:
> http://myweb.tiscali.co.uk/fergys/
> _____________________________________________________________________
>
>
>
>
>
>
>
>
> ----------------------------------------
>> From: aparsons2...@msn.com
>> To: LegacyUserGroup@legacyfamilytree.com
>> Subject: Re: [LegacyUG] Error 91
>> Date: Sun, 11 Jan 2009 04:16:19 -0700
>>
>> Jack,
>>
>> Thank you for taking the time to respond to my problem with Legacy. I
>> received your message last evening and I was too upset to be able to
> compose
>> a reply. Now 3:30am and will try to write something that makes sense. It
>> really helps to know that I am not the only user that gets error 91. I
> don't'
>> recall when was the first time I was the 'lucky recipient' of error 91. I
> do
>> recall since summer 2008 or perhaps before this on occasion I would get
>> error 91, do the check repair and and no more error 91.
>>
>> I agree with you that the advice for error 91 are not helpful to Vista
>> users. I did everything that the error 91 instructions said to do. I do
> not
>> see what the IGI search at the top of the instruction list has to do with
>> what you, I and many others have that get error 91. I have looked at the
> IGI
>> but not thru Legacy I have my internet from my telephone company who gets
> it
>> from MSN hence my browser is MSN.
>>
>> I also get the message when I back up to both my C hard drive and to an
>> external Maxtor hard drive. Then using the flash drives I do a restore to
> a
>> different laptop that has Vista.
>>
>> What worries me is all my data being backed up??? I can do backup one
> right
>> after another and get different KB's. Another odd thing is yesterday when
> I
>> did check repair I got the first message in years that I needed to fix and
>> incorrect repository. I looked at the source it referred me to and I had
> not
>> modified it since October 18, 2008. I was surprised to see the repository
>> was not longer there. I know it was there when I entered the source. Could
>> error 91 be what caused the repository to be removed. Why no message when
>> doing check/repair for two and a half months that there was a problem.
>>
>> I also did the export to a new file, did the uninstall reinstall of the
>> Legacy program. When doing the back up I did not have the multimedia
> ticked
>> as I do not have any multimedia. Yesterday evening my husband suggested
> when
>> I get the back up message do I want to put the multimedia in the same
> folder
>> as the data to answer yes. After that no more error 91. Now I speculate
> that
>> answering yes has nothing to do with no more error 91 that I like you am
>> back to a period of no more 91 only to have it start again in a week or
> so.
>>
>> Again, I thank you for your message it is a great relief to know I am not
>> the only person with this problem.
>>
>> Ann
>>
>>
>>
>> ----- Original Message -----
>> From: "Jack Earnshaw"
>> To:
>> Sent: Saturday, January 10, 2009 3:40 PM
>> Subject: RE: [LegacyUG] Error 91
>>
>>
>>> Ann
>>>
>>> You aren't alone. I've had this problem for a couple of years i.e it
>>> started
>>> with V6. The suggestions on the Legacy web site aren't at all helpful for
>>> Vista users since it makes no mention of Vista. I backup to a hard drive
>>> and
>>> get this problem if I don't start the backup immediately after starting
>>> the
>>> program.
>>>
>>> After exhausting the options offered by the web site you are left with
>>> "export to a new file". That worked for me for a few days, then the
>>> problem
>>> returned. I was really unhappy about the solution as I wasn't 100%
>>> convinced
>>> that ALL of my data would transfer. I don't think I've lost anything and
>>> have kept all my backups, but I still get the error 91 problem quite
>>> regularly
>>>
>>> Jack
>>>
>>> -----Original Message-----
>>> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On
> Behalf
>>> Of Ann Parsons
>>> Sent: 10 January 2009 20:20
>>> To: LegacyUserGroup@legacyfamilytree.com
>>> Subject: Re: [LegacyUG] Error 91
>>>
>>> Ron,
>>>
>>> Yes I have always backed up to a flash drive. I will try backing up to
> the
>>> hard drive. I bought this Dell this past August and didn't use the Acer
>>> anymore until I started having this error 91. Then I would take the flash
>>> drive and restore on the Acer to see if it was a good back up. As far as
> I
>>> can tell it looks ok on the Acer. I believe that I tried to back up on
> the
>>> same flash drive from the Acer and did not get error 91. I am not sure
>>> about
>>>
>>> that. I am getting very confused about what I have tried.
>>>
>>> As I understand the error 91 instructions it doesn't seem to mention
>>> Vista.
>>> I have not tried uninstalling and reinstalling or the export file per
>>> instruction #3.
>>>
>>> I found the Acer is a 32 bit machine. Some of the flash drives have just
>>> one
>>>
>>> file, some have about ten. All are Legacy backups that I have done
>>> yesterday
>>>
>>> and today.
>>>
>>> I will try the uninstall - reinstall or the export now.
>>>
>>> Thank you for your patience and suggestions, I am quite upset about this
>>> and
>>>
>>> it is good to know someone is trying to help me. I have used Legacy since
>>> v.
>>>
>>> 2. On a lighter note even before Sherry was working for Millennia. We
had
>>> corresponded on the users group. I guess here is where I put Grin. I am
>>> actually wringing my hands over this as this is years of work that I am
>>> now
>>> too old to do over.
>>>
>>> Best regards,
>>> Ann
>>>
>>>
>>>
>>> ----- Original Message -----
>>> From: "ronald ferguson"
>>> To:
>>> Sent: Saturday, January 10, 2009 12:09 PM
>>> Subject: RE: [LegacyUG] Error 91
>>>
>>>
>>>
>>> Ann,
>>>
>>> Are you always backing up to a flash drive? What happens if you back up
>>> normally ie. to the hard drive on your PC? It is, btw, usually easier to
>>> concentrate on just one computer as having two can just make things even
>>> more confusing!
>>>
>>> Since you are on Vista it seems ulikely that the problem is due to the
> jet
>>> engine. Have you tried uninstalling and reinstalling Legacy? The fact
> that
>>> you have the problem on 2 PCs doesn't imspire confidence that this will
>>> work
>>>
>>> though.
>>>
>>> I'm afraid that I do not have a 64bit machine to test on. Just had a
>>> thought - how many files have you on the flash drive?
>>>
>>> Ron Ferguson
>>>
>>> ----------------------------------------
>>>> From: aparsons2...@msn.com
>>>> To: LegacyUserGroup@legacyfamilytree.com
>>>> Subject: Re: [LegacyUG] Error 91
>>>> Date: Sat, 10 Jan 2009 11:19:58 -0700
>>>>
>>>>
>>>> I turned off the computer and turned it back on. I then did back up, got
>>>> error 91 which always puts me out of the program. I went back in did
>>>> check
>>>> repair, again put me out of program, went back in, did back up, error
>>>> 91,
>>>> again put me out of the program, went back in did check repair, did back
>>>> up,
>>>> error 91. I did this a total of 4 times.
>>>> I looked at the backup #1 is 7749 KB, #2 is 7737 KB, #3 is 7737, #4 is
>>>> 7787.
>>>>
>>>>
>>>>
>>>> ----- Original Message -----
>>>> From: "Wynthner"
>>>> To:
>>>> Sent: Saturday, January 10, 2009 10:32 AM
>>>> Subject: RE: [LegacyUG] Error 91
>>>>
>>>>
>>>>>
>>>>> It really ought to be a cardinal rule for all computer users that any
>>>>> PC
>>>>> should have a cold boot after any update. You'd be amazed at the little
>>>>> problems it prevents.
>>>>>
>>>>> --- On Sat, 1/10/09, ronald ferguson wrote:
>>>>>
>>>>>> From: ronald ferguson
>>>>>> Subject: RE: [LegacyUG] Error 91
>>>>>> To: legacyusergroup@legacyfamilytree.com
>>>>>> Date: Saturday, January 10, 2009, 2:35 PM
>>>>>> Ann,
>>>>>>
>>>>>> Sometimes posts on LUG can be confusing. There is not a
>>>>>> problem with printing with version 7.0.0.86. However, with
>>>>>> some set-ups it would seem that after updating, Legacy does
>>>>>> not automatically recognise the printer. If so restart your
>>>>>> PC and reopen Legacy.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Ron Ferguson
>>>>>>
>>>>>> _____________________________________________________________________
>>>>>>
>>>>>> Now completely revised
>>>>>> http://www.fergys.co.uk
>>>>>> View the Grimshaw Family Tree at:
>>>>>> http://www.fergys.co.uk/Grimshaw/
>>>>>> For The Fergusons of N.W. England See:
>>>>>> http://myweb.tiscali.co.uk/fergys/
>>>>>> _____________________________________________________________________
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> ----------------------------------------
>>>>>>> From: aparsons2...@msn.com
>>>>>>> To: LegacyUserGroup@legacyfamilytree.com
>>>>>>> Subject: Re: [LegacyUG] Error 91
>>>>>>> Date: Sat, 10 Jan 2009 07:08:29 -0700
>>>>>>>
>>>>>>> Thanks Ron for trying to help me. The reason I did not
>>>>>> update to .86 is what
>>>>>>> I have read on LUG about printing problems. I will
>>>>>> update pronto!!
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> ----- Original Message -----
>>>>>>> From: "ronald ferguson"
>>>>>>> To:
>>>>>>> Sent: Saturday, January 10, 2009 6:15 AM
>>>>>>> Subject: RE: [LegacyUG] Error 91
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Ann,
>>>>>>>
>>>>>>> Why do you say the #1 does not apply to you, when you
>>>>>> are not running the
>>>>>>> latest version?
>>>>>>>
>>>>>>> I suggest that you update to the current version,
>>>>>> which you obviously know
>>>>>>> about, and then come back to us if the problem
>>>>>> persists.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Ron Ferguson
>>>>>>>
>>>>>>>
>>>>>> _____________________________________________________________________
>>>>>>>
>>>>>>> Now completely revised
>>>>>>> http://www.fergys.co.uk
>>>>>>> View the Grimshaw Family Tree at:
>>>>>>> http://www.fergys.co.uk/Grimshaw/
>>>>>>> For The Fergusons of N.W. England See:
>>>>>>> http://myweb.tiscali.co.uk/fergys/
>>>>>>>
>>>>>> _____________________________________________________________________
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> ----------------------------------------
>>>>>>>> From: aparsons2...@msn.com
>>>>>>>> To: LegacyUserGroup@LegacyFamilyTree.com
>>>>>>>> Subject: [LegacyUG] Error 91
>>>>>>>> Date: Sat, 10 Jan 2009 05:45:37 -0700
>>>>>>>>
>>>>>>>> Does someone know what causes error 91. I get this
>>>>>> when I back up my
>>>>>>>> Legacy
>>>>>>>> files. There doesn't seem to be a pattern to
>>>>>> this. Sometimes I get it, yet
>>>>>>>> the back up flash drive shows a good back up. I
>>>>>> reopen Legacy and do
>>>>>>>> backup
>>>>>>>> and do not get an error message. It does not seem
>>>>>> to be the flash drives
>>>>>>>> as
>>>>>>>> I have used eight different ones of various
>>>>>> brands. I printed out the
>>>>>>>> instructions for error 91 from the Legacy
>>>>>> homepage.
>>>>>>>>
>>>>>>>> #1 doesn't seem to apply to me as I am already
>>>>>> using Legacy 7.0.0.81 I
>>>>>>>> have
>>>>>>>> not went to update number .86
>>>>>>>>
>>>>>>>> #2 I have done run file maintenance - check/repair
>>>>>> each time I get error
>>>>>>>> 91
>>>>>>>> message. When I click no nothing happens the
>>>>>> screen I am not sure how to
>>>>>>>> describe it kind of flashes is best I can think of
>>>>>> to describe it. I then
>>>>>>>> click on quit and the program closes. I then check
>>>>>> my backup device and it
>>>>>>>> shows a back up has been added to it. If I go back
>>>>>> into the program and do
>>>>>>>> back up usually I do not get an error message. The
>>>>>> backup device shows a
>>>>>>>> back up has been added to it. This is on a Dell
>>>>>> laptop 1525 64 bit Vista
>>>>>>>> Home Premium. I took the flash drive and put my
>>>>>> data on an Acer laptop
>>>>>>>> Aspire I do not know if 32 or 64 bit using Vista
>>>>>> Home Premium. I open
>>>>>>>> Legacy
>>>>>>>> and the data looks ok. Without changing any data I
>>>>>> do backup and usually
>>>>>>>> get
>>>>>>>> error 91, I do check repair & do not get the
>>>>>> error message. Other times on
>>>>>>>> both the Dell & Acer I can backup without
>>>>>> getting and error message. There
>>>>>>>> does not seem to be a pattern to this.
>>>>>>>>
>>>>>>>> I have not tried Step 3.
>>>>>>>>
>>>>>>>> I would appreciate suggestions and advice on what
>>>>>> is the cause of error 91
>>>>>>>> and what I can do to fix this problem. Please
>>>>>> don't comment on how dumb I
>>>>>>>> am, I already have been told this. I have no one
>>>>>> else to ask for help
>>>>>>>> other
>>>>>>>> than you folks or I would do so. Thank you for
>>>>>> taking the time to read
>>>>>>>> this.
>>>>>>>>
>>>>>>>> Ann Parsons
>>>>>>>> Alamogordo, New Mexico, USA
> _________________________________________________________________
_________________________________________________________________
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