To clarify what happens -
I click on the drop down arrow to open the locations list. It opens fine and
the map displays. I then click on a location and the locations list box
'fades' - I don't know exactly how to describe it. Instead of displaying the
locations box with the map I get a very faint box with no map. No error
messages. It sits for a couple of seconds and then I get a Windows message
that Legacy has stopped working and Windows will check for a solution.
Legacy shuts down and I have to restart the programme.
Jennifer
----- Original Message -----
From: "ronald ferguson" <ronfe...@msn.com>
To: <legacyusergroup@legacyfamilytree.com>
Sent: Wednesday, February 25, 2009 8:57 AM
Subject: RE: [LegacyUG] Legacy Crashing when using Master Locations List
What *exactly* do mean mean by crashing? Do you get any error messages and
if so what what are the error numbers and messages?
btw.On a public site it is not a good idea to put your address at the end of
your email
Ron Ferguson
_____________________________________________________________________
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________________________________
From: jennifer-br...@tiscali.co.uk
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Legacy Crashing when using Master Locations List
Date: Wed, 25 Feb 2009 08:41:52 +0000
I have Legacy version 7.0.0.86 installed on the C
drive of two laptops. I keep my family file on a memory stick and use it
between
the two computers. My main laptop runs Windows Vista and the other Windows
XP.
The day before yesterday the Windows XP laptop
crashed a couple of times while my file was open. The family file seems to
be
fine, but when I started using it on the Vista machine yesterday Legacy
crashed
every time I tried to click on a location in the Master locations
list.
I tried it again today (in case the computer
fairies fixed it for me overnight) and it is doing the same thing. I see
that in
the Legacy folder on the C drive there are files named location.usr
and mapping.usr. I'm wondering if these have anything to do with it? Maybe
I'm making updates on one PC that aren't being transferred to the
other?
Has anybody else had problems using the software on
more than one computer? Or maybe it's because I'm running Vista and XP? Or
maybe
because of the crash?
Any thoughts/suggestions gratefully received! I had
a quick search on the Legacy site but couldn't find anything but maybe
it's one
to log with support.
Thanks,
Jennifer Brown
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