Rosemary, Sorry, we cannot help you. You need to contact support, details of all email adresses and web pages are given at the end of every email
Ron Ferguson _____________________________________________________________________ *New Tutorial* Create Standards Compliant CSS Pedigree web pages http://www.fergys.co.uk/ View the Grimshaw Family Tree at: http://www.fergys.co.uk/Grimshaw/ For The Fergusons of N.W. England See: http://myweb.tiscali.co.uk/fergys/ _____________________________________________________________________ ---------------------------------------- > From: rosem...@sibbett.net > To: LegacyUserGroup@legacyfamilytree.com > Date: Tue, 31 Mar 2009 12:55:19 +0200 > Subject: RE: [LegacyUG] Error 508 ... Root Folder? > > I have "unsubscribed" 3 times with no success. I have emailed the Webmaster > but no joy. Please help me. > > Regards > Rosemary > > Rosemary Sibbett > > From: k...@legacyfamilytree.com [...@legacyfamilytree.com] On Behalf Of Colin > Liddell [cap...@optusnet.com.au] > Sent: 31 March 2009 11:19 > To: LegacyUserGroup@legacyfamilytree.com > Subject: Re: [LegacyUG] Error 508 ... Root Folder? > > Ron, > > This is my last word on this as no doubt there will be a complaint about it > being off topic. > > If you look at the third paragraph in my e-mail you will note I mention > stripping the Registry of Nortons. The problem is that you never get it all, > they seem to have the ability to insert files that cannot be removed or are > named in such a way as to have no connection to Nortons. > I can find my way around the Registry without any problem and am experienced > in removing programs in this manner > I am not the only one that has come up against this problem, I have been in > touch with others on forums with the same problem and they all concurred > that a format was the only way to get rid of all Nortons files in the > registry. > > Thank you for your thoughts. > > Colin. > > ----- Original Message ----- > From: ronald ferguson > To: legacyusergroup@legacyfamilytree.com > Sent: Tuesday, March 31, 2009 6:43 PM > Subject: RE: [LegacyUG] Error 508 ... Root Folder? > > > Colin, > > With respect, whilst I agree with your comments on Norton, reformatting your > drive is not the only way to go. I got rid of all the left behinds by going > into the Register and deleting everything related to the program. > I do not recommend doing this if you do not know what you are doing and > creating a Restore Point first is essential. > > Ron Ferguson > > _____________________________________________________________________ > > *New Tutorial* Create Standards Compliant CSS Pedigree web pages > http://www.fergys.co.uk/ > View the Grimshaw Family Tree at: > http://www.fergys.co.uk/Grimshaw/ > For The Fergusons of N.W. England See: > http://myweb.tiscali.co.uk/fergys/ > _____________________________________________________________________ > > > >> From: cap...@optusnet.com.au >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Error 508 ... Root Folder? >> Date: Tue, 31 Mar 2009 11:30:50 +1000 >> >> John, >> >> First my apologies to the list for a non Legacy topic but I think this may >> have something to do with the problem. >> >> I have no wish to start a discussion on which is the best anti virus >> program >> but from my observations I have found Nortons cause more problems than >> they >> fix and if it was my computer I would remove Nortons and use another >> program >> to see if the problem is fixed. >> The one difficulty I have found is that Nortons is difficult to remove and >> even after stripping the registry there is still stuff left behind and >> formatting the hard drive and re-installing evrything again is the only >> way >> it can be done. >> My two cents worth. >> >> Colin. >> >> >> ----- Original Message ----- >> From: John Roose >> To: LegacyUserGroup@legacyfamilytree.com >> Sent: Tuesday, March 31, 2009 10:51 AM >> Subject: Re: [LegacyUG] Error 508 ... Root Folder? >> >> >> Sherri - >> >> Tomorrow I plan to do as you suggest and go the uninstall/install route. >> >> See below for answers to your questions. >> >> >> On Mon, Mar 30, 2009 at 7:14 PM, Sherry/Support >> wrote: >> >> When it's reported that something works fine on one computer but not the >> other, we like to find out what the differences are. >> >> How about security software? Do you have the same security program(s) on >> the XP Home computer? >> >> On the netbook I have the McAfee that came with it. >> >> >> What are you using on the XP Media computer? >> >> On the desktop [XP Media] I have Norton 360 Priemer Edition. >> >> Regards, John >> >> >> >> >> Thanks for using Legacy. >> >> Sherry >> Customer Support >> Millennia Corporation >> supp...@legacyfamilytree.com >> http://www.LegacyFamilyTree.com >> >> We are changing the world of genealogy! >> >> When replying to this message, please include all previous correspondence. >> Thanks. >> >> >> --------Original Message------------- >> >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf >> Of John Roose >> >> Sent: Monday, March 30, 2009 12:50 PM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Error 508 ... Root Folder? >> >> Sherry - >> On Mon, Mar 30, 2009 at 3:15 PM, Sherry/Support >> wrote: >> Which version of Windows do you have on the Netbook? >> >> Windows XP, Home Edition, Version 2002, Service Pack 3 >> >> >> >> I’m wondering if it’s related to XP Media Center? >> >> I have no clue; I never knowingly have used the Media Center. As you can >> guess I'm not particularly computer literate, using it for Legacy, email >> and >> Ancestry almost exclusively! >> >> Regards, John >> >> >> >> Thanks for using Legacy. >> >> Sherry >> Customer Support >> Millennia Corporation >> supp...@legacyfamilytree.com >> http://www.LegacyFamilyTree.com >> >> We are changing the world of genealogy! >> >> When replying to this message, please include all previous correspondence. >> Thanks. >> >> >> --------Original Message------------- >> >> From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf >> Of John Roose >> Sent: Monday, March 30, 2009 12:12 PM >> To: LegacyUserGroup@legacyfamilytree.com >> Subject: Re: [LegacyUG] Error 508 ... Root Folder? >> >> Bob - >> >> My backup is indeed a memory stick. I tried a couple of different ones. I >> have no problem backing up on my netbook, nor did I from the desktop - >> until >> yesterday. No matter what destination I use [your suggestion, my original, >> the "C" drive, etc] I continue to get the error message. >> >> I have the same build 7.0.0.90 on both my netbook and desktop. I installed >> it on my netbook while on the road researching and have had no problem. I >> did install it on the desktop and just realized that this was the first >> time >> I tried to backup after installing .90. >> >> Thanx for your suggestion. >> >> Regards, John >> On Mon, Mar 30, 2009 at 2:50 PM, Bob Bashford >> wrote: >> John Roose wrote: >> >> Where is your backup destination? >> >> E:/Jack's 2009-03-30 1.19.07 PM zip >> I seem to remember someone else having a problem with a memory stick/thumb >> drive/etc ... I believe that the root folder on a USB device is limited to >> approximately forty files ... try adding a folder to the drive ... perhaps >> E:/Legacy_Backups and pointing the backup file to that folfer ... >> >> i.e. ... E:/Legacy_Backups/Jack's 2009-03-30 1.19.07 PM zip >> >>> >> >> >> -- >> Genealogy - - - - - it's in my blood! >> _________________________________________________________________ Free photo editing software from Windows Live . Try it now! http://clk.atdmt.com/UKM/go/134665240/direct/01/ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
