Thanks Tim. Will do!
--------------------------------------------------
From: "Tim Rosenlof" <spa...@xmission.com>
Sent: Wednesday, May 06, 2009 5:15 PM
To: <LegacyUserGroup@legacyfamilytree.com>
Subject: Re: [LegacyUG] sudden crash
David,
I have tried and tried to reproduce the same problem with no luck.
Avoiding the help button is not a option. Report it as a bug from the
"Home Tab" on the right. (Possibility you have done so) It will be read
quickly and put in the tracking system. I say that because the
developers nor the folks that track may not see it on the LUG
Tim Rosenlof
Thanks Ron.
I have since discovered that every time I use the help button, (or
even use help from the drop-down menu) Legacy crashes the same way.
It doesn't seem to matter where in the program I am, the result is the
same. I have rebooted and all is up to date as far as I know.
Perhaps after future updates with Legacy and Windows the problem will
go away. I will just try to avoid using these help buttons.
Dave
--------------------------------------------------
From: "ronald ferguson" <ronfe...@msn.com>
Sent: Wednesday, May 06, 2009 6:21 PM
To: <legacyusergroup@legacyfamilytree.com>
Subject: RE: [LegacyUG] sudden crash
Dave,
I have seen this and similar problems with numerous programs and have
rarely managed to sus out the reason.
Legacy gives some good tips at:
http://www.legacyfamilytree.com/helpGPF.asp
Ron Ferguson
_____________________________________________________________________
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View the Grimshaw Family Tree at:
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_____________________________________________________________________
________________________________
From: deart...@hotmail.com
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] sudden crash
Date: Wed, 6 May 2009 17:45:48 -0400
I just had an issue occur several times in a row. It
repeats itself every time I try it.
I am using Legacy Deluxe v.7.0.0.90. When in the family
tab view and bringing up the individual's information, I clicked the
"help"
button to bring up the associated help topics. When I close the help
window, Legacy crashes with the message "Legacy Genealogy Software
for Windows
has encountered a problem and needs to close" at which time the only
option is
to close the program.
I am using Windows XP Home, SP3 on a Dell
Dimension.
Thanks for any insight.
Dave Dearth
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Legacy User Group guidelines:
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