I have had issues with wireless connections in the past. When you are trying to connect what is your signal strength? The weaker the signal strength the more potential issues you may have with software attempting to connect with the internet. Signal strength is affected by a variety of factors such as amount of steel in the area or building, distance to receiver, and even certain types of electro-magnetic signals in the area. I had a wireless internet connection across the room from me at the office that was no more than 20 feet away and line of site and still got dropped from the device frequently. You best be it to connect to your modem or hub via hard wire. I even travel with one in my briefcase for hotel stays.
Ross Chapman Toronto, Ontario, Canada ross.chap...@rogers.com Visit my genealogy web page at http://rossallanchapman.tribalpages.com (major work in progress) -----Original Message----- From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf Of Sheri Harris Sent: June-22-09 10:13 PM To: LegacyUserGroup@legacyfamilytree.com Subject: [LegacyUG] Legacy crash/internet connection I have Legacy 7, latest build, installed on my laptop, which is running XP with the latest updates, etc. I have a wireless network at home and have no problems opening Legacy. However, when I don't have an internet connection, Legacy just won't open. I get the opening "splash screen" and nothing else, if I'm that lucky. It would crash at that point and be completely useless on research trips, but would suddenly work when I got home. After many hours of trying different settings I figured out to use the setting -- not to connect to the internet (home tab-options-never connect). That seemed to take care of the problem, so I thought. So this weekend I spent a lot of time getting organized and my to-do lists, etc., prepared in Legacy, my husband and I went to a library this past weekend. When I tried to open Legacy, nothing. It had worked just fine earlier in the day before I left. I rebooted the computer, restarted Legacy, nothing. I spent probably 30 minutes or more trying to figure out the problem not to mention the battery use when I finally decided to disable the wireless connection my computer located at the library. That was the only thing I could think of that had changed since the last use. Well, Legacy opened. I doubled checked my settings and Legacy was still set not to connect to the internet. I did get some error messages about missing fonts, printers, etc., but it did open and was able to finally do some research, but was limited without internet connection. I was terrified to reconnect to the internet fearing Legacy would crash. I've had this happen at some hotels, etc, but not others. I just never know if Legacy will open away from home anymore or not. Am I missing some really obvious setting here or what? Thanks for your help!! Sheri in FO GA Researching the Prater, McDonald, Harris, Daugherty, Trimmer families www.westharrisfamily.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
