Thanks for replies Evert, C.G. Ouimet & Ron.
I received an email reply from Ken at Legacy Support a little while ago
& he suggested unlikely but possible Windows Registry errors. Rings true
with Evert's comments. How does one goes about checking for Registry errors?
Legacy Support also mentioned something I had tried but I tried it
again. Ken said I could over-ride Legacy's customise-launch by typing in
the full path for Adobe Reader line 4 at Options -> customise -> Launch.
But typing in the path for Adobe Reader doesn't open the Adobe Reader
with a click on the Test Launch button. I typed in the path for a
different reader (PaperPort) and I clicked on the Test Launch button &
it worked; ie, opened the PaperPort reader.
Also in Reports I cannot produce a pdf report by either way of doing it,
and this is a different function from the Picture Gallery scenario.
Thanks for the suggestions, everyone,
Tom
PS: Just read Darlene's email & got all excited. Tried what she
suggested but it didn't work for me; but I'm not very knowing about
those types of settings. It's after midnight in my neck o' the woods &
I'm too tired to go further! :>) Sounds pretty good though if the
trouble is an Adobe setting. Who is our Adobe Settings expert? LOL.
Thank you Darlene.
Evert van Dijken wrote:
It could be a registry problem on Tom's system.
I seem to rember I had some problems when I had both adobe reader 9
and adobe acrobat 8 (standard) installed. Don't know how I fixed this
(probably by correcting this in the registry or by uninsstalling all
programs acrobat and legacy and check in the registry if everything
was ok, I probably also run CCleaner to clean the registry).
Also user rights to open files from certain folders could be a
problem. To see if this is the problem attach a pdf file from the
correct user documents folder and try to open this pdf file to see if
that works ok.
Evert
2009/8/25 ronald ferguson <ronfe...@msn.com>:
And therein lies the problem! When done correctly none of us can reproduce the
problem - that is not to say that Tom is not doing it correctly nor that the
problem does not exist.
Ron Ferguson
_____________________________________________________________________
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View the Grimshaw Family Tree at:
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----------------------------------------
From: couim...@cogeco.ca
To: LegacyUserGroup@legacyfamilytree.com
Subject: [LegacyUG] Picture Gallery & PDF
Date: Tue, 25 Aug 2009 06:00:01 -0400
I've never attached a PDF document to a Legacy picture gallery so after all
this traffic under "Vista & Legacy", I thought I'd try.
I'm on Vista 64 with Legacy 7.0.0.107.
I attached a PDF as a file in a picture gallery. Now when I double click
that thumbnail in that picture gallery, Acrobat pops open with that file ...
It works without doing anything special ...
C.G. Ouimet
Kingston, ON
-----Original Message-----
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On Behalf
Of Tom Element
Sent: Tuesday August-25-09 02:44 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after changing PC's
Hi Paul
Thanks for your reply. I have tried attaching different pdf documents and
also added a new path & attached a pdf from a different folder on my
computer, but still no success.
Your thoughts about file changes made me think for sometime today and I
decided to download Firefox again as I had recently upgraded this software.
I went into Windows and set the reset defaults for Firefox to everything and
now I can open all text files whether TXT, DOC, ODT or whatever. That
leaves just the pdf documents problem. (Appears to have been 2 problems,
not 1.)
I uninstalled & re-installed Adobe Reader, but to no avail. On the Launch
window from Options -> Customise I added the path for the Adobe Reader .exe
file and that launches fine from that point but still does not open pdf
documents from the Picture Gallery Icon. Also re-installed Legacy! Again!
Generally, when I finally get to the solution of a mystery like this
I wonder why I didn't think of the answer sooner! :>) I don't
understand if I should be doing anything with Adobe Reader settings (like
sharing, or whatever) as I'm unfamiliar with those factors. Maybe an Adobe
expert can put me straight.
At least some progress has been made today!
Thanks,
Tom
Paul Gray wrote:
Tom,
I read your reply and others, and it seems like programs and file
associations are OK as long as you can open in Windows Explorer.
It's a bit of a stab in the dark, but you mentioned in a very early
post some "strangeness" with the multimedia paths. Perhaps for some
reason the paths to certain docs are no longer valid.
Has anything changed in your file (directory) structure since you
originally attached the documents that might make the path stored when
you originally attached the documents now invalid? If you take a
previously unattached PDF and attach it right now using the file icon, can
you open it?
Paul Gray
-----Original Message-----
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On
Behalf Of Tom Element
Sent: August-23-09 5:42 PM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Hi Paul
Thanks for your reply. I have been through the process of setting
defaults according to Vistas instructions, and every file/document opens
from Windows explorer. Going through Options -> Customise -> Launch I
set an Alternate Reader to Adobe Reader and it didn't work with that
either.
It seems to me, as one without technical knowledge, the pdf & rtf
icons in the Picture Gallery are the same as "Shortcuts" which are not
working. Why not working I'm now at a complete loss.
Regards
Tom
Paul Gray wrote:
Tom,
I am a bit late coming into this thread, so maybe you have tried this.
You have already confirmed that the new PC has Open Office and Adobe
installed, right? Could it be that the default programs has not been
set for the file types you are trying to open in Control Panel -->
Default Programs
--> Set Associations. A quick way to test this is to navigate to one
--> of the
files in Windows Explorer and double click on it.
Paul Gray
-----Original Message-----
From: k...@legacyfamilytree.com [mailto:k...@legacyfamilytree.com] On
Behalf Of Tom Element
Sent: August-23-09 6:31 AM
To: LegacyUserGroup@legacyfamilytree.com
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Hi Kirstin
I have absolutely no problems with attaching or opening Pictures.
But I still cannot open PDF, RTF or ODT Document files by clicking on
their respective icons after having added them by the "File" button
in the Picture Gallery.
I can open TXT files and DOC files.
Also, I've discovered I cannot create PDF file of Reports but I can
create TXT reports.
I sure hope someone gets an idea about this mystery.
Regards
Tom
Kirstin wrote:
Tom, I agree that the thumbnail shows up in the Picture Gallery but
can't be opened. I can open it fine by going back to the Picture
Gallery where I entered it in the first place.
With regard to the second part, I clicked Delete & Open list for a
path where I know I have documents that I attached to people. I
found both myself (which also has pictures attached) & my husband
(who has no pictures attached). So I am not able to duplicate your
second problem. But I only just attached those 2 documents (and they
were the same document) to test your problem, so maybe someone who
has more documents attached could test your problem.
Kirstin
Tom Element wrote:
Hi Kirstin
Not exactly. The Picture Gallery shows Thumbnails of photos &
symbols of Documents, as you'd know. Pictures (JPG files) attach
via the "Picture" button & open ok. After adding PDF files or ODT
Open Office files or RTF WordPad files to the Picture Gallery by
using the "File" button they will not open when I double click on
the Thumbnail. After adding TXT files or Open Office files with a
DOC extension by clicking on the "File" button they open perfectly.
A further bit of information I've found is that going Options ->
Customise -> Locations -> View Current list of Multimedia Locations
-> then selecting any path -> Options -> Delete -> View List, I
-> find
the names of people with _only_ PDF, RTF, or Open Office DOC files
are not there on the Path list.
(In addition the Path list names is not accurate at all, some
people being on the wrong path or being on a path when they have no
attached pictures or documents.)
I hope that makes sense, Kirstin.
Regards
Tom
Kirstin wrote:
My understanding is that you cannot open anything but pictures in
the picture center. Is that where you are trying to open the PDF &
doc files? That is what I understood you to say.
Kirstin
Tom Element wrote:
From Tom
Yes, I use Open Office & Adobe 9 on both computers. (The desktop
no longer works at all but the files all opened okay on it when
it was
operating.) Picture files open fine, PDF & open Office files
wont open from Sound, Video, or File buttons.
This was strange as I haven't been on this list for over a year &
seem to have landed my question in the middle of a similar thread!
Thanks
Tom
gtemplem...@comcast.net wrote:
Just to confirm, you do have Word and a PDF reader (Acrobat
Reader, Foxit etc) installed on *both* computers?
Gary Templeman
----- Original Message -----
From: "Darlene Carerros"
To: LegacyUserGroup@legacyfamilytree.com
Sent: Tuesday, August 18, 2009 6:23:35 AM GMT -08:00 US/Canada
Pacific
Subject: Re: [LegacyUG] Vista & Legacy 7.0.0.103 problem after
changing PC's
Tom,
I have experienced the same problem on my XPS 1 PC using Vista,
and on a Dell Laptop 1525 also using Vista. I checked with
support but they were unable to duplicate the problem on there
computers. On the XPS 1 I can opened Word documents, but not
PDF's. On the Dell Laptop I can open PDF's but not Word
Documents. I get the same message: "Can't Find Player." "There
is currently no default media player set up on your computer."
I have been trying to figure this out for about six months with
no luck. Go figure.
Darlene
On Tue, Aug 18, 2009 at 2:10 AM, Tom Element
wrote:
Hi
Due to my desktop failing (XP OP), but fortunately just after I
backed up & replicated all Legacy files to this Laptop
(Vista OP),
I am going through a process of getting lots of pictures
'connections' correctly organised. All going well except for
one
remaining problem.
When I attempt to open a .pdf file from the Picture Gallery
(which
was added in there using the 'File' button) an error message
displays: "Can't Find Player." "There is currently no default
media player set up on your computer."
I tried to set a media player on Windows but to no avail. I
don't
understand why a media player is required, if in fact this is
the
case. I did set Adobe Reader as the default to open .pdf files
but no joy.
Some guidance or explanations would be great to get, thanks.
Tom
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