Does this problems arise when storing multimedia within subfolders of C:\Legacy\Pictures? As an example;
C:\Legacy\Pictures\Groups C:\Legacy\Pictures\Docs C:\Legacy\Pictures\Places Thank you for your assistance, Charles -----Original Message----- From: Sherry/Support [mailto:she...@legacyfamilytree.com] Sent: Friday, July 22, 2011 12:24 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Multimedia backup That's because every computer has a slightly different file structure for the documents and settings and why we encourage users to place the pictures they're going to link to in Legacy in the appropriate sub-folder in the c:\Legacy folder. That way you won't have pictures go "missing" because of the difference in the file structure. Legacy stores the full path to the pictures in the Family File. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 22, 2011 at 9:08 AM, mike bridgeford <mikebridgef...@gmail.com> wrote: > Hi Guys, > I know this subject has been beaten to death - but I have a serious problem > with this. Normally, at home, I keep my pictures all up to date, and there > are no miss-matches with the files. When I travel and am away from home [as I > am at present], I transfer everything to my lap top before I go. Copy all the > pictures in the same C drive sequence of folders; do a backup, and transfer > everything to my lap top. > They never match - the picture files are always missing on the laptop, and > today I cannot even get the question mark to find the file - it just > disappears, and the picture file is not placed in the individual file event. > This is really annoying, and I think one of the most urgent items for > attention. The dancing icons were minor - but it get 'fixed' almost > immediately!! > I really believe we need a solution to this hassle as soon as possible. > Regards, > > Mike Bridgeford Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
