First, with Legacy closed, go to the Legacy folder on your hard drive. Delete the RptProbs.usr and ProbsList.usr files. If that doesn't help, go back to the folder, delete the two files again and then go to the c:\Legacy\Data folder (or whichever folder you have your Family File stored in) and delete the .PPL file (it has the same "first name" as your Family File). Then update to the latest build of Legacy if you don't already have it.
Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Aug 21, 2011 at 3:06 AM, Steve Giles <stevegi...@newtelsurf.com> wrote: > > I'm having a problem with the program freezing when running 'Potential > Problems'. > I've rebooted and also done a 'File maintenance' but it still wont work. > > It runs to 100% but then freezes. > > Anyone had a similar problem? > > > Steve Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
