Hi - Go to the Help Center - then Technical Support. Scroll down to the Solutions by Error Number. 380 is there; however, 365 is not.
Kay ----- Original Message ----- From: <vwhit...@gmail.com> To: <LegacyUserGroup@LegacyUsers.com> Sent: Sunday, November 06, 2011 12:24 PM Subject: [LegacyUG] Run Time Errors Hello Everyone, I hope one of your knowledgeable folks can help me. In the past 3 days I have been getting 2 run-time errors: Run-Time error '365': unable to load with this context Run-time error '380': Invalid property value The first one happens most frequently and they both only happen when I am in the picture gallery. The problem first happened when I tried to access the picture gallery and I had the never ending circle and the screen would not load; ie appeared to be frozen. When I clicked on the X to close, I would get one of the above errors. The problem appeared to be connected to a large photo which I had attached after watching Geoff attach a large photo in his Cemeteries webinar. I had had problems with large photos before and after watching the webinar, decided the problem must be fixed as Geoff was not having any trouble. So, I ran Check/Repair many times, restarted my computer, imported my database into a new Legacy file (which fixed the problem last time), but no luck. I resized the problem photo (now 280 kb) and I could now load the Photo Gallery page with no trouble, except for the errors above which pop up intermittently when atttempting a copy/paste action. I am not able to find anything in the Online Troubleshooting Support page, but I could be missing it. I would appreciate any help, tips, suggestions, spells.... Vivian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
