Ron, I am using WIndows XP with the latest version of Legacy. It started happening with a version about 2 updates back. I tried to do the Error 3800 stuff now on my desktop but that didn't help.
God bless, Ellen On Jun 17, 2012, at 5:02 PM, Ron Ferguson wrote: > -----Original Message----- > From: Ellen > Sent: Sunday, June 17, 2012 8:48 PM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Error 3800 and other problems > > Dear people: > > I am able to do many things on computers but I am at my wits end with these > issues. > > 1) I am getting error messages about Error 3800. Somehow I cannot figure > this out even though I looked at the website. I must be totally flustered > because > > 2) I cannot get any reports to save or print from Legacy. It was saving > everything in rt1 or rf1 and not rtf or pdf. > > I also got some erorr about a baptism file not being available so I did an > update of Legacy. I was trying not to update till after our book is done, > but relatives are trying to help proofread this massive series of books and > I cannot get it working. I did check repair numbers of times and it still > is not working. PLeeeeeeease help. When these error messages come up, the > only option that I have that works is to quit Legacy. > > Now I have Error 3426 coming up too. > > Happy Father's Day to all the dads! > Ellen > > Ellen, > > The errors are Access Errors and the first indicates a corrupt index in your > files. The advice given by both Jenny and Tim is good, but I would also > suggest that you look at the possibility of having to reinstall the Jet > Engine - see Legacy Error 3800 and also their page on other numbers. I > cannot be certain how to do this, or if it may be needed, as you do not say > which PC and o/s you are using. > > It may be that you will will need to send your file to Legacy for them to > sort out, if your file is corrupt then using another program is unlikely to > sort it. > > Ron Ferguson > http://www.fergys.co.uk/ > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
