----- Original Message ----- From: Sherry/Support<mailto:she...@legacyfamilytree.com> To: LegacyUserGroup@LegacyUsers.com<mailto:LegacyUserGroup@LegacyUsers.com> Sent: Wednesday, June 20, 2012 8:14 PM Subject: Re: [LegacyUG] Legacy2.USR file and Screen size
Brian, Here are the recommendations I make for a complete uninstall and reinstall which preserves your data and other files you've saved in the c:\Legacy folder and sub-folders. After you uninstall Legacy, with Windows Explorer look in the C:\Legacy folder or whichever folder you had Legacy installed in. Within this folder you will find several files remaining that you will need to delete. Carefully delete the following files with the file extension of: .usr (defined as "USR File") .exe (defined as "Application") DO NOT delete any of the folders like the Data folder, Doc folder Picture Folder or Web Folder as these folders hold your data and you don't want to accidentally delete your family file or pictures. Don't delete any reports you may have saved to the main Legacy folder nor should you delete the Legacy*.lic file. All the other files should be deleted. You'll need to reset your preferences after you reinstall. Download the latest build of the Standard Edition from our website by clicking on the Download menu button. If you left the Legacy.LIC file as instructed, your Deluxe features will be unlocked. **When you reinstall, make sure that all other programs are shut down and your anti-virus and anti-spyware software is disabled.** Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jun 20, 2012 at 5:04 PM, Brian Lehman <blr...@optonline.net<mailto:blr...@optonline.net>> wrote: > > Ok, I've had enough of my Legacy screens reducing after I delete the > Legact2.USR file. > I'm going to do a complete uninstall and reinstall of Legacy. > Problem is I've never done this and a little nervous and could use some > pointers. > I looked for advice on the Legacy pages but couldn't find any info. > Is it as simple as uninstalling the Legacy program and deleting every > remaining file and folder, > then Reinstall from the Legacy page, then restore from the latest backup? > All my scans of records are in the C: Legacy>Docs, will they be deleted > then restored with the back up when I delete the program? > What about the many personal settings I have, will they need to be reset > or restored with the back up? > Appreciate any advice, > Take Care, > Brian Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp> Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/<http://www.mail-archive.com/legacyusergroup@legacyusers.com/> Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/<http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/> Online technical support: http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree<http://www.facebook.com/LegacyFamilyTree>) and on our blog (http://news.LegacyFamilyTree.com<http://news.legacyfamilytree.com/>). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
