This would be something extremely hard to troubleshoot. I've had some tags set in my file for years and they've never disappeared or changed on their own.
The best thing to do would be as someone suggested - restore your backup. I don't recall ever seeing something like this reported to Support, but one of the other techs might have. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 30, 2012 at 7:56 AM, Michele Lewis <ancestor...@gmail.com> wrote: > I am not sure if I officially reported it or not. I did bring it up on the > list and several people tried to help. This was probably a year or so ago. > What happened in my case is that I tagged a group of people and started > working on them (maybe about 40-50 tags, I can't remember exactly what I was > working on). I closed down the program and when I brought it back up the > next day all my tags were gone. > > Michele > > > -----Original Message----- > From: Tim Rosenlof [mailto:spa...@xmission.com] > Sent: Thursday, August 30, 2012 10:44 AM > To: LegacyUserGroup@LegacyUsers.com > Subject: Re: [LegacyUG] Problem with Legacy tags > > On 8/30/2012 7:35 AM, Michele Lewis wrote: >> I asked on this mailing list about it and got the standard "run >> check/repair" which didn't do anything. >> >> Michele > > Did you report it ? Or does anyone have a ticket number concerning this ? > > I cannot find anything that may matches the tagging problem in our bug > tracking system. > > Reporting it on this list does not necessarily make it to the bug list. > > -- > Tim Rosenlof > Utah, USA Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
