I am trying to copy from genealogy sites such as Ancestry or FamilySearch and paste into a note field or a date field or a URL field. It seems to be an intermittent problem. Right now it is working correctly with Internet Explorer but not with Chrome. Earlier today it was not working with IE either.
Emily -----Original Message----- From: Brian/Support Sent: Friday, September 28, 2012 7:10 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] Copy/paste not working from browser to Legacy, computer running Windows 7. You do not say where you are trying to paste the data in Legacy. Is it into a note or elsewhere? Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 28/09/2012 18:08, Emily Moore wrote: > Recently I have encountered difficulties when trying to copy and paste > (either with the mouse or control-c) from a web browser (either Chrome or > IE) to Legacy. The “paste†option is enabled so it appears that > something is getting onto the clipboard, but when I click “paste†or > control-v, nothing is pasted. This happens both for text in the browser > window and for web addresses in the address field. > Copy/paste works in Notepad and LiveMail. I found running scannow and no > errors were found. I have antivirus software which is up to date. I have > tried rebooting. I would try system restore but I am not sure how far > back to go. > > Legacy’s own copy/paste (events, sources) work fine. > > Any other ideas? > > Emily Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
