Gene Young <n2...@cfl.rr.com> proclaimed: >On 12/28/2012 7:33 AM, Rita Lynn McKale wrote: >> Hi Sherry, >> >> Hope you had a wonderful Christmasâ¦. >> >> I have done a reinstall of Legacy from the website. My problem remains >> however it is not how I first thought. It is not the split view that >> causes Legacy to freeze. It is the particular family file that I was >> trying to open that causes the freeze. My main file works fine and I >> can open it again in split view but if I try to open this one particular >> family file, by itself or in split view, that seems to cause the freeze. >> >> What do I need to do? Iâm running Windows Vista. >> >> Rita in South Carolina > > >Run check/repair on the PROBLEM file 2 or 3 times, until there are >absolutely no errors then try split view.
She said she can't even open the file by itself. She probably needs to send the .fdb to support and let them have a look. -- bgsu Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp