Thanks John, I can confirm that …


However … This has revealed another issue with v8 (My list is getting very 
long). In previous versions, the Legacy Update defaulted to install the update 
in the folder where the existing version is installed. V8 defaults to 
C:\Program Files (x86\Legacy8 regardless of where v8 was installed.



A lot of stuff broken in v8. Memories of past Legacies … Fix 1 thing, break 5 
others. I am regretting upgrading!





C.G. Ouimet

Kingston ON



From: John B. Lisle [mailto:leg...@tqsi.com]
Sent: December 01, 2013 02:06 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] PP Alert Details Hang [was: Legacy 8]



Glenn,

All of the evidence points to this being some problem with customizations as 
not everyone sees it.

However, it seems to have been fixed with Build 356. I was seeing it previously 
and cannot reproduce it now.

john.

At 10:51 AM 12/1/2013, Glenn Woodman wrote:



My experience is that the program hangs when I "click to see details."Â I get 
no run-time error.   If I right-click, or shift-right-click, I am taken to 
the correct dialog boxes  However, if I left-click to see details (which I 
presume is intended to inform me of where the problem lies), the program 
hangs.  The only way to get Legacy to come out of it is to kill it through 
Task Manager.  Before doing so, I went through the check/repair file process 
and restarted Legacy.  No error messages came up.  Task Manager indicates 
that Legacy is not responding.  I've even tried waiting as much as five 
minutes to see if it would begin to respond again.  It did not.

I am running Win7, have the 8.0.0.355 build, and experienced no problems in 
downloading and installing the program.

Glenn Woodman


On Wed, Nov 27, 2013 at 11:06 AM, C.G. Ouimet <c.g.oui...@outlook.com > wrote:

I'm glad it works properly for you. I doesn't for some of us. I'm in Deluxe ...



C.G. Ouimet

Kingston ON



-----Original Message-----

From: Brian/Support [ mailto:br...@legacyfamilytree.com 
<mailto:br...@legacyfamilytree.com> ]

Sent: November 27, 2013 02:01 PM

To: LegacyUserGroup@LegacyUsers.com

Subject: Re: [LegacyUG] PP Alert Details Hang [was: Legacy 8]

The clicks all work for me in 8.0.0.353. I tried both with Legacy

8.0.0.353 running in Standard Mode (Where Potential Problems lists are not 
available) and in Deluxe.

In standard mode the click brought up a Deluxe only feature screen telling me 
potential problem lists are a deluxe feature. Right click and Shift right click 
brought up the screens to either exclude the problem for the individual or the 
main setting screen to change the criteria for the entire file.

In Deluxe mode the click produced the potential problem list instead of the 
deluxe feature screen.

The problems that I checked were:

1. a gap problem, child born more than 48 months after previous child (called 
from the PP indicator on the child in family view) 2. Burial date before death 
date (called by clicking on the PP indicator for the person as husband in main 
family view) 3. an event date after death date. (called from the PP indicator 
in the event list)

Brian

Customer Support

Millennia Corporation

br...@legacyfamilytree.com

http://www.LegacyFamilyTree.com <http://www.legacyfamilytree.com/>



On 27/11/2013 1017, C.G. Ouimet wrote:

> 800.353 hangs when you do any of that ...

>

>

> C.G. Ouimet

> Kingston ON

>

>

> -----Original Message-----

> From: Kurt Kneeland [ mailto:kurt-kneel...@sbcglobal.net 
> <mailto:kurt-kneel...@sbcglobal.net> ]

> Sent: November 27, 2013 09:59 AM

> To: LegacyUserGroup@LegacyUsers.com

> Subject: RE: [LegacyUG] PP Alert Details Hang [was: Legacy 8]

>

> As you said, when you hover over a pp icon, you get options to change 
> settings. Do the Shift-Right Click and then go to the Gaps tab. Â There you 
> can change the soon or long after marriage, and how soon or long between 
> children to be flagged as a problem.

>

> -----Original Message-----

> From: Teresa Goatham [ mailto:ter...@goatham.co.uk 
> <mailto:ter...@goatham.co.uk> ]

> Sent: Wednesday, November 27, 2013 6:32 AM

> To: LegacyUserGroup@LegacyUsers.com

> Subject: Re: [LegacyUG] PP Alert Details Hang [was: Legacy 8]

>

> I even managed to get Legacy to crash trying to turn off a Potential

> problem - not sure exactly what I did, now though, and it has'nt

> happened a 2nd time (but I have turned more off)

>

> It seems strange to me that if I hover over the PP icon I get options to 
> change my overall settings, but not to mark that particular possible problem 
> as not an issue. Especially the gaps, there are loads I'd like to be able to 
> switch off quickly; I know they're not a problem without clicking to see the 
> details.

>

> So many I may just turn off reporting for the gaps, good idea, but the

> numbers used just don't work for much of my tree. I wish I could

> change them, e.g. at one time most of the working class in England

> (i.e. most

> people) were expecting a child when they married, so less than an 8 mth gap 
> between marriage and 1st child's baptism was probably the norm, certainly 
> very common. At other periods or classes it was rare, hence being able to the 
> change from 8 mths would be useful.

>

> Teresa

>

> On 26/11/2013 22:31, John B. Lisle wrote:

>> Hi,

>>

>> This has seemed to be an intermittent issue that started late in the

>> testing cycle. Not everyone sees it, and it may only occur on certain

>> type of PP Alerts.

>>

>> Please email me privately with details of what you see.

>>

>> thanks,

>> john.

>>

>> At 04:18 PM 11/26/2013, C.G. Ouimet wrote:

>>> --snip --

>>>

>>> When clicking the Potential Problems icon in Family View or Pedigree

>>> View opens up Potential Problems which is good. But Clicking to view

>>> details, right clicking to exclude problems or shift-right clicking

>>> to change problem settings all result in Legacy hanging.

>>>

>>> Windows 7 ?

>>>

>>> C.G. Ouimet

>>> Kingston ON



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