It has been a problem for years. I suspect it happens to people who had been subscribed before and are trying to re-subscribe. You end up in this half-subscribed state that only Support can fix.
My recommendation is that when you go on vacation or otherwise do not want list e-mails in your webmail or mobile device Inbox, do not unsubscribe. Rather, set up a mail filter on your webmail server and filter these messages either into a folder on the server or into trash. If you do want to read them, you have to go look in that folder. If you are lucky, you won’t happen to be travelling right when a major new Legacy release is announced! (Like I was.) Ward From: Robin Watson Sent: Sunday, December 08, 2013 1:02 PM To: LegacyUserGroup@LegacyUsers.com Subject: Re: [LegacyUG] No emails No. probably not.  I had the same problem. My emails were being received on the list, but I didn't receive any emails back from the list. Contact supp...@legacyfamilytree.com and ask them to reset your account. This seems to have been a problem for some years. Must be a bug in the system which Lecacy can't fix. On 9/12/2013 6:46 a.m., C.G. Ouimet wrote: Looks like you’re on to me …   C.G. Ouimet Kingston ON  From: Pat Jones [mailto:kinhunte...@gmail.com] Sent: December 08, 2013 12:43 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] No emails  I'm using Windows 8.1 which may be the problem, but -  I subscribed and confirmed the subscription yesterday and was expecting a flood of emails this morning but nothing was received. I know I had lots of trouble both subscribing and unsubscribing before for whatever reason but since Legacy has upgraded thought I would probably benefit from the expertise of the mailing list and wanted to join.   Anyone else having a problem getting ON the list?  Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
