Sorry, forgot I was posting to the LUG and not to our tester mailing list. I normally just tell the LUG that a report has been entered without mentioning the name of our bug tracking system. Our testers have access to the Mantis system so they can see what bugs have been recorded before telling us about problems so for them I do use the name of the tracking system.
Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 13/12/2013 8:11 PM, CE WOOD wrote: > You've mentioned this at least twice, Brian. Just what is a Mantis > Issue? I hope it doesn't refer to the habits of the female Preying > Mantis. I know Legacy 8 is supposedly to be a real pleasure, but > ... Also, if it does, I do not like the macho attribution to the death > of the program. Just guessing here as to the meaning, with tongue > partially in cheek. > > CE > >> From: br...@legacyfamilytree.com >> To: LegacyUserGroup@LegacyUsers.com >> Subject: [LegacyUG] Re: Export to new Legacy family file, error or bug? >> Date: Fri, 13 Dec 2013 18:46:32 -0500 >> >> Confirmed, it is a problem with the program. Mantis Issue raised. >> >> Brian >> Customer Support >> Millennia Corporation >> br...@legacyfamilytree.com >> http://www.LegacyFamilyTree.com >> >> >> On 13/12/2013 3:00 PM, Richard Van Wasshnova wrote: >> > When I try to export to Legacy family file either complete or just s few >> > tagged persons I get: >> > >> > Error saving source. >> > Error 3021. No current record. >> > >> > I did File Maint twice before trying so that shouldn't be problem. >> > >> > Is it my file or the program? >> > >> > -- >> > Richard Van Wasshnova > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
